Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Logan Cid

Lawrenceville,GA

Summary

Professional in automotive service industry with proven expertise in managing customer interactions, diagnosing vehicle issues, and coordinating repairs. Strong focus on teamwork and delivering results ensures reliability and adaptability in dynamic environments. Skilled in communication, problem-solving, and technical understanding of automotive systems. Known for fostering collaborative relationships and driving customer satisfaction.

Overview

5
5
years of professional experience

Work History

Service Advisor

Gwinnett Place Honda
Duluth, GA
02.2024 - Current
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Coordinated service appointments to maximize efficiency and minimize customer wait times.
  • Assisted customers in understanding service options and maintaining vehicle performance.

Service Advisor

Pep Boys
Lawrenceville, GA
07.2023 - 02.2024
  • Developed strong relationships with clients, enhancing customer satisfaction and loyalty.
  • Provided accurate estimates for services and repairs, ensuring transparency with customers.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

Express Technician, Service Technician

Atlanta Toyota
Duluth, GA
01.2022 - 07.2023
  • Conducted routine vehicle inspections to ensure safety and operational efficiency.
  • Performed oil changes, tire rotations, and fluid replacements with precision.
  • Collaborated with service advisors to prioritize customer needs and improve workflow.

Job Express Technician

Gwinnett Place Ford
Duluth, GA
08.2021 - 01.2022
  • Executed maintenance tasks efficiently, enhancing service throughput and customer satisfaction.
  • Collaborated with technicians to streamline repair processes, reducing turnaround times.
  • Trained new team members on equipment use and safety protocols, fostering a knowledgeable workforce.

Education

High School Diploma -

Archer High School
Lawrenceville, GA
03-2020

Electronics Trade Experience -

Maxwell High School of Technology
Lawrenceville, GA
03-2020

Skills

  • Customer service
  • Computer skills
  • Multitasking and organization
  • Vehicle assessment
  • Attention to detail
  • Excellent communication
  • Team player mentality

LANGUAGES

English (fluent)
Spanish (Beginner)

Timeline

Service Advisor

Gwinnett Place Honda
02.2024 - Current

Service Advisor

Pep Boys
07.2023 - 02.2024

Express Technician, Service Technician

Atlanta Toyota
01.2022 - 07.2023

Job Express Technician

Gwinnett Place Ford
08.2021 - 01.2022

High School Diploma -

Archer High School

Electronics Trade Experience -

Maxwell High School of Technology