Logan Coules
Saint Clair,MI
Summary
Dedicated and motivated CIS student with a focus on Network Infrastructure, seeking to further my knowledge in the Information Technology field with a specific emphasis on cybersecurity. 1+ years of experience with IT Service Desk. Currently enrolled at Saint Clair Community College, and eager to apply my learning foundation in a practical setting and am determined to secure a position within the computer field.
Overview
3
3
years of professional experience
Work History
Information Technology Intern
Magna Electric Vehicle Structures
2023.02 - Current
- Provided basic end-user troubleshooting and desktop support.
- Collaborated with other departments to identify and solve software issues.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Enhanced system efficiency by troubleshooting and resolving hardware and software issues.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Welder Assistant
Raska's On-Site Welding
2021.07 - 2022.10
- Maintained knowledge of safety practices for removing hazards from working sites.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Unloaded and stored construction materials.
Education
No Degree - Computer Information Systems
Saint. Clair County Community College
Port Huron12.2024
High School Diploma -
St. Clair County Technical Education Center
Marysville, Michigan06.2023
High School Diploma -
Marine City High School
Marine City, MI06.2023
Skills
- End-user communication and support
- License management
- Software troubleshooting
- Microsoft Office 365, Intermediate use of Microsoft Excel, Word, Access, Powerpoint
- Hardware installation
- Documentation and presenting data
Additional Information
Gained practical experience in security and programming through coursework and hands-on projects.
Skills Experience
- Testout ITF Pro Certification
- Cisco Networking Academy - Introduction to Cybersecurity Certification
- Computer Essentials; Intro to Python
References
Daniel Johnson, 499 Range Road, Marysville, MI, 48040, (810) 455-2031, CyberSecurity Instructor, Robert Armstead, 499 Range Road, Marysville, MI, 48040, (810) 455-4262, CyberSecurity Instructor, Austin Raska, 48312 Donahue, Chesterfield, MI, 48051, (586) 612-6292, Owner Operator, Scott Hand, 1085 Ward St, Marine City, MI, 48039, (517) 430-0912, Varsity Coach
Timeline
Information Technology Intern
Magna Electric Vehicle Structures
2023.02 - Current
Welder Assistant
Raska's On-Site Welding
2021.07 - 2022.10
No Degree - Computer Information Systems
Saint. Clair County Community College
High School Diploma -
St. Clair County Technical Education Center
High School Diploma -
Marine City High School
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