Logan Daugherty
Gentry,AR
Summary
Dynamic Closing Manager with a proven track record at Harps Foods, excelling in customer service and policy implementation. Skilled in training teams and enhancing productivity, I leverage excellent people skills and Microsoft certification to drive success. Achieved significant improvements in operational efficiency and customer satisfaction, demonstrating a strong focus on achieving goals and developing talent.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Closing Manager
Harps Foods
Gentry, AR
10.2023 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Prepared staff work schedules and assigned team members to specific duties.
- Trained and guided closers to improve productivity and sales.
- Ensured adherence to all closing procedures and policies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Back of House Team Member
Nothing Bundt Cakes
Rogers, AR
06.2023 - 01.2024
- Facilitated smooth kitchen operations by overseeing daily product inventory, purchasing and receiving.
- Organized storage space for food items to ensure efficient retrieval during busy times.
- Conducted routine maintenance checks on kitchen equipment, reporting any malfunctions for prompt repair.
- Transferred supplies and equipment between storage and work areas by observing safe lifting standards.
- Stacked layers of cakes onto tiered stands without damaging them.
- Kept up with industry trends regarding new flavor combinations and design ideas.
- Prepared buttercream icing for use in cake decoration projects.
- Used pressurized faucet sprayer effectively to wash large quantities of dishes.
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
Team Member
Moe's Southwest Grille
Centerton, AR
11.2022 - 05.2023
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Checked completed orders for correct quantity and quality.
- Resolved customer complaints regarding food quality or services provided.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Received and stored food and supplies.
- Wrapped, dated and labeled food items in storage for safety and freshness.
Education
High School Diploma -
Bentonville West High School
Centerton, AR05-2024
Skills
- Policy and procedure implementation
- Training and development
- Employment verification
- Store opening and closing procedures
- Credit analysis
- Customer service focus
- Excellent people skills
- Microsoft Certified
- Western Union agent/certified
- Deadline management
- Retail inventory management
- Customer service
Certification
- Microsoft Certified
- Western Union Certified
- Food Handling Certification
Affiliations
- Golf
- reading
- College
Accomplishments
- Sports Team caption
- Management Role for Harps
References
References available upon request.
Timeline
Closing Manager
Harps Foods
10.2023 - Current
Back of House Team Member
Nothing Bundt Cakes
06.2023 - 01.2024
Team Member
Moe's Southwest Grille
11.2022 - 05.2023
High School Diploma -
Bentonville West High School
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