Logan Dunwoody
Cedar Rapids,IA
Summary
Dynamic Business Professional offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
6
6
years of professional experience
Work History
Account Manager
Airgas
04.2021 - 08.2023
- Proactively engaged with current/prospective customers and achieved 10% territory sales growth in first fiscal year.
- Addressed problems with accounting, billing and service interruptions while emphasizing transparent communication that enhanced customer experience.
- Aided Customers in technical dilemmas and utilized resources including specialists and vendors that strengthened relationships.
- Cross trained in branch operations and gained experience in inventory audits, EBITA strategies, and budget quotas for branch territory.
- Forklift Experience
- Coordinated and led customer meetings and presented on prior fiscal years partnership while also engaging with customers on under-satisfactory business actions.
- Demonstrated problem solving skills in fulfilling emergency onsite deliveries by collaborating with inside sales team and drivers
Sales Rep
American Marketing And Publishing
10.2020 - 04.2021
- Cold called up to 20 businesses face to face to assist in marketing needs for small town businesses.
- Remained disciplined on collaborated sales regimen that resulted in 5 new accounts being added.
- Achieved 3 penetrative account upgrades which aided in hitting 114% of my quota.
- Trained new Sales Reps and instilled company sales tactics with customer satisfaction as top priority.
Phone Operator
Humach
03.2020 - 08.2020
- Accepted upwards of 100+ calls daily to aid NYC residents with a number of problems during COVID-19 pandemic.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Utilized resources including senior Operators, NY PD, and Translators to enhance caller experience.
- Assisted in delegating donated food to civilians by submitting over 100 donation request forms.
- Expanded my organization skills with Microsoft Excel by utilizing it to categorize my activities and calls taken.
Kitchen Manager
Basta
03.2019 - 03.2020
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Sorter/Picker
Nordstrom
10.2017 - 04.2019
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
Education
Bachelor of Arts - Enterprise Leadership
University of Iowa
Iowa City, IA08.2020
Bachelor of Arts - Communication Studies
University of Iowa
Iowa City08.2020
Skills
- Project Management
- Strong Leadership
- Strategic Planning
- Strong Lead Development Skills
- Time Management
- Business Development
- Supply Auditing
- Report Generation
- Planning
Timeline
Account Manager
Airgas
04.2021 - 08.2023
Sales Rep
American Marketing And Publishing
10.2020 - 04.2021
Phone Operator
Humach
03.2020 - 08.2020
Kitchen Manager
Basta
03.2019 - 03.2020
Sorter/Picker
Nordstrom
10.2017 - 04.2019
Bachelor of Arts - Enterprise Leadership
University of Iowa
Bachelor of Arts - Communication Studies
University of Iowa
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