Logan Finlinson
Clear
Summary
Dynamic professional with a proven track record in customer service excellence and safe driving practices, evidenced by boosting sales revenue at RW America and ensuring secure load transport at Spartan Towing. Expert in complaint resolution and load securing, I bring a history of driving quality and productivity improvements. Skilled in leveraging social media for brand promotion, I excel in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Customer Representative/Inside Sales
RW America
01.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Boosted sales revenue by skillfully promoting diverse service options.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Assigned and designated job territories to customer care staff according to performance and history.
Tow Truck Operator
Spartan Towing
08.2023 - 01.2024
- Fastened chains, straps, covers, and binders to secure load during transit.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Farm Manager
Marble Farms
03.2022 - 02.2023
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Answered questions from customers and discussed new products placed in dairy cases.
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Delegated tasks and gave direction to team of 10 employees within dairy department.
Production Manager
J and J Nursery
05.2012 - 03.2022
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Resolved issues quickly to maintain productivity goals.
Education
No Degree - Cyber Security
Davis Technical College
Kaysville, UT10-2025
High School Diploma -
Davis High School
Kaysville, UT06-2013
Skills
- Customer service excellence
- Shipping and receiving
- Social media
- Inbound call answering
- Call handling
- Complaint resolution
- Class A license
- Safe driving practices
- Load securing
Certification
- CompTIA ITF+ - Computing Technology Industry Association.
- Class A CDL with Doubles Endorsement
Timeline
Customer Representative/Inside Sales
RW America
01.2024 - Current
Tow Truck Operator
Spartan Towing
08.2023 - 01.2024
Farm Manager
Marble Farms
03.2022 - 02.2023
Production Manager
J and J Nursery
05.2012 - 03.2022
No Degree - Cyber Security
Davis Technical College
High School Diploma -
Davis High School
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