Olivia Wiedemeier

Work History

Malloy Electric

06.2021 - 09.2024

Maintained detailed records of client interactions, ensuring accurate information for future reference and analysis.
Participated in ongoing training sessions to stay up-to-date on industry trends, product offerings, and sales techniques.
Provided expert advice on product features and benefits during client consultations, driving informed decision-making processes.
Coordinated with external partners to ensure timely delivery of products and services, leading to increased customer satisfaction.
Managed a high volume of inbound calls daily, maintaining professionalism under pressure while achieving performance goals.
Developed customized solutions for clients based on their unique needs, fostering long-term partnerships.
Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
Researched client requests to create best possible solutions for diverse needs.

Duncans Poultry

05.2020 - 11.2020

Provided valuable input during process improvement discussions, leading to enhanced operational efficiencies.
Maintained a clean work environment with regular sanitation of tools and equipment.
Inspected poultry product for defects and removed defective pieces from product.
Placed poultry on scales to weigh and tag containers with individual package weight and contents.
Participated in routine audits of workstation cleanliness and organization, ensuring compliance with health regulations at all times.

Frontier Business Soultions

05.2019 - 03.2020

Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
Provided comprehensive product training to new hires, contributing to their rapid integration into the sales team.
Met customers in homes and businesses to discuss and demonstrate products.
Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.
Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
Participated in ongoing training sessions to stay current on industry trends, product knowledge, and sales techniques.
Built relationships with customers and community to promote long term business growth.
Informed customers of promotions to increase sales productivity and volume.

Fajen Enterprises

09.2016 - 12.2018

Monitored client progress regularly, adjusting care plans as necessary for optimal results.
Maintained client health with proper medication administration and timely medical appointments.
Upheld strict confidentiality standards while handling sensitive information related to clients'' personal lives and medical conditions.
Exemplified strong problem-solving skills in addressing various challenges encountered during in-home caregiving assignments.
Assisted clients with mobility issues, utilizing assistive devices when necessary for safe movement.
Developed trust-based relationships with clients, fostering open communication regarding their concerns and needs.
Promoted client autonomy by assisting with personal hygiene, grooming, and dressing routines.
Enhanced client well-being through regular social interaction and emotional support.
Improved client comfort by providing personalized in-home care and assistance with daily tasks.

Manhattan Deli

10.2017 - 11.2018

Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
Assisted management with training, and evaluating new host/hostess staff members to maintain a high-performing team.
Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Regularly reviewed and updated menu knowledge, enabling prompt and accurate responses to guest inquiries.
Upheld cleanliness standards throughout the front-of-house area, contributing to the overall ambience of the establishment.
Answered customer questions about hours, seating, and menu information.