Summary
Overview
Work History
Education
Skills
Timeline
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Logan Gomez

Queens,USA

Summary

Results-driven Sales Lead with nearly a decade of experience in customer service and Point of Sale (POS) operations management. Skilled in cash transactions, issue resolution, and operational oversight. Strong math and cash handling abilities enhance customer engagement and streamline transaction processing.

Overview

7
7
years of professional experience

Work History

Sales Lead

Vans
Colorado Springs, CO
10.2018 - 04.2025
  • Led sales operations at Vans for nearly a decade, progressing to a supervisory role.
  • Led team management and operational oversight, fostering a collaborative environment and driving team success.
  • Delivered exceptional customer service by effectively resolving client issues to enhance satisfaction.
  • Managed Point of Sale (POS) operations and cash handling procedures, ensuring accuracy and compliance.

Artist

Old North End Tattoos
Colorado Springs, Colorado
05.2024 - 08.2024
  • Executed tattoo artistry through close client collaboration to ensure satisfaction with final designs.
  • Deliver outstanding customer service throughout the tattooing process.
  • Apply problem-solving skills to diverse client requests and artistic challenges.
  • Maintained high standards of shop cleanliness and sterilization to promote client safety and comfort.
  • Adhere strictly to bloodborne pathogen, First Aid, and AED safety protocols.
  • Delivered exceptional customer service during tattooing process, fostering positive client experiences and loyalty.

Lead Budtender

green pharms
colorado springs, CO
04.2023 - 07.2024
  • Oversaw daily operations and workflow of dispensary team to ensure efficient service delivery.
  • Trained and mentored new budtenders on products and compliance to enhance team expertise.
  • Delivered personalized customer service to elevate client experiences and satisfaction.
  • Assisted customers in selecting the most appropriate strain for their individual needs.
  • Ensured compliance with state regulations and company policies.
  • Maintained cleanliness of work area throughout shift, including countertops and displays.

Balanced cash drawers accurately at the end of each shift to ensure financial integrity.

Lead Budtender

Emerald Fields
Manitou Springs, Colorado
04.2021 - 03.2023
  • Executed upselling techniques to enhance customer experience and increase sales.
  • recommend product to customers based on experience.
  • Executed upselling techniques to enhance customer experience and increase sales.
  • Checked customers in and out, verified ID dates, and maintained accurate account records.
  • Managed cash handling processes accurately during transactions. and balancing drawers down to the penny
  • Checked customers in and out, verified ID dates, and maintained accurate account records.

Education

high school diploma -

vista ridge high school
colorado springs, CO

Skills

  • Sales Experience
  • Upselling Techniques
  • Product Knowledge
  • Product expertise
  • POS management
  • POS operation
  • POS systems
  • Inventory Management
  • Cash Handling
  • Cash procedures
  • Policy Adherence
  • Conflict Resolution
  • Relationship management
  • Team leadership
  • Customer Service

Timeline

Artist

Old North End Tattoos
05.2024 - 08.2024

Lead Budtender

green pharms
04.2023 - 07.2024

Lead Budtender

Emerald Fields
04.2021 - 03.2023

Sales Lead

Vans
10.2018 - 04.2025

high school diploma -

vista ridge high school
Logan Gomez