Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Medical Biller, Accounts Receivable
Heartland Ems
01.2023 - 08.2024
Communicated with insurance providers to resolve denied claims and resubmitted
Verified insurance of patients to determine eligibility
Posted payments and collections on regular basis
Collected payments and applied to patient accounts
Delivered timely and accurate charge submissions
Handled account payments and provided information regarding outstanding balances
Accounts Receivable
Hits Financial
07.2022 - 05.2024
Interacted with customers by phone, email, or in-person to provide information
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Maintained electronic and paper filing systems for easy retrieval of information
Processed clients' payments and company-based payments
Negotiating payment plans or terms with customers
Tracking receivables and generating reports
Licensed Insurance Agent
GEICO
06.2020 - 07.2022
Upsold additional products and services after identifying customer needs and requirements
Maintained high standards of customer service by building relationships with clients
Responded to customer calls swiftly to resolve issues and answer questions
Educated clients on insurance policies and procedures