Operations leader with experience overseeing multi-department organizations, workforce management, budgeting, compliance, process improvement, and strategic planning. Proven track record leading cross-functional teams, implementing operational systems, improving organizational performance, and driving sustainable business growth. Experienced managing personnel, financial operations, stakeholder relationships, and large-scale organizational initiatives.
Overview
11
11
years of professional experience
Work History
Resort Manager
VACATIONLAND ESTATES RESORT
01.2025 - Current
Identified operational inefficiencies across five departments and implemented standardized processes, training programs, and SOPs that improved consistency, accountability, and cross-department coordination for a workforce of 45+ employees.
Developed annual operating budgets, payroll forecasts, and long-range financial plans for a $1M+ operation serving 1,700+ ownership stakeholders, providing executive leadership and the Board of Directors with data-driven recommendations supporting organizational priorities and long-term financial sustainability.
Partnered directly with department leaders and the Board of Directors to evaluate organizational challenges, prioritize strategic initiatives, and drive projects supporting operational performance, financial sustainability, and long-term organizational goals.
Launched new revenue-generating initiatives, including paid activities, facility-use programs, and recreational offerings, creating new income streams while improving guest engagement.
Designed reporting, forecasting, and performance-tracking tools that improved visibility into operational and financial performance, enabling more informed strategic planning and resource allocation.
Led multiple cross-functional improvement initiatives simultaneously, balancing stakeholder interests, managing competing priorities, and driving measurable business outcomes.
Founder & Owner
BASTIONS TAVERN
01.2019 - Current
Founded and scaled an independent business from concept to sustained operation
Implemented operational svstems and performance standards that improved efficiency and reduced administrative workload.
Managed financial performance, pricing strategy, resource allocation, and business development initiatives.
Team Leader
UNITED STATES MARINE CORPS
01.2015 - 01.2017
Served in the United States Marine Corps in high-performance operational environments requiring leadership, risk assessment, rapid decision-making, tea rdination, and mission execution under changing conditions.
Education
In Progress - Business Administration And Management
University of Maine
Presque Isle, ME
01-2027
Skills
Operations Management
Process Improvement & SOP Development
Budgeting & Financial Planning
Workforce Leadership & Team Development
Regulatory & OSHA Compliance
Strategic Planning
Vendor & Contract Management
Project & Program Management
Organizational Change Management
Performance Management & KPIs
Stakeholder & Board Relations
Revenue Growth & Cost Control
Strategic Planning & Business Operations
Ambiguous Problem Solving
Cross-Functional Project Leadership
Timeline
Resort Manager
VACATIONLAND ESTATES RESORT
01.2025 - Current
Founder & Owner
BASTIONS TAVERN
01.2019 - Current
Team Leader
UNITED STATES MARINE CORPS
01.2015 - 01.2017
In Progress - Business Administration And Management