Self-motivated Inside Sales Representative with excellent verbal and written communication skills and strong computer and CRM experience. Motivated customer service specialist with over 4 years retail experience in a fast-paced, team-based environment. Attentive Customer Service Representative with 4 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player seeking a role offering increased responsibility.
Overview
5
5
years of professional experience
Work History
Retail Sales Representative
T-Mobile
Granite Falls, NC
01.2017 - 09.2017
Answered and quickly redirected up to 10 calls per two hours.
Answered and managed incoming and outgoing calls while recording accurate messages.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Maintained a clean reception area, including lounge and associated areas.
Assisant Teacher
Bright Beginnings Day Care
Granite Falls, NC
10.2015 - 08.2017
Promoted good behavior by using the positive reinforcement method.
Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps.
Relieved the head teacher and toddler teacher.
Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces.
Organized small groups of children while transitioning to and from outdoor play.
Dressed children and changed diapers.
Communicated regularly with parents about daily activities and behaviors.
Maintained daily records of children’s individual activities, behaviors, meals and naps.
Subway Sandwich Artist
SUBWAY®Restaurants
Lenoir, NC
04.2012 - 10.2015
Answered telephone calls and responded to inquiries.
Baked, roasted, broiled, and steamed meats, fish, vegetables, and other foods
Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
Cleaned and inspected galley equipment, kitchen appliances, and work areas
Cleaned and organized eating, service, and kitchen areas
Cleaned and sterilized equipment and facilities
Cleaned garbage cans with water or steam
Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
Education
High School Diploma - undefined
Hibriten High School
2013
Skills
Extensive food/beverage knowledge
Weekend availability
Strong time management skills
Strong client-interaction skills
Service-oriented team player
Schedule flexibility
Retail sales experience
Neat and clean in appearance
Management and leadership experience
Energetic, friendly and enthusiastic
Timeline
Retail Sales Representative
T-Mobile
01.2017 - 09.2017
Assisant Teacher
Bright Beginnings Day Care
10.2015 - 08.2017
Subway Sandwich Artist
SUBWAY®Restaurants
04.2012 - 10.2015
High School Diploma - undefined
Hibriten High School
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