Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Logan Holmes

Prairie Grove,AR

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills within the IT world. I love to solve problems and to help people through there problems I always like being the person everyone goes to for help.

Overview

2
2
years of professional experience

Work History

Sr Advisor

Concentrix
Work From Home
09.2023 - Current
  • Aided users of medical devices with troubleshooting and questions about their devices
  • Directed them to other departments if necessary.
  • Promoted customer loyalty programs to increase customer retention and repeat purchases.
  • Anticipated responses and prepared clear and articulate answers.

It Assistant

Schreiber Foods
Monett, MO
01.2022 - 04.2023
  • Managed devices in the factory such as Printers, PC, Thin clients Cameras
  • Aided with typical help desk issues such as software and hardware issues with integrity and professionalism.
  • Helped manage the factory when Manger was away on travel
  • Server maintenance

Education

Associate's degree - Computer & Network support

Crowder College
Cassville, MO
05.2023

Vocational - Computer and Network maintenance

Scott Regional Technology Center
Monett, MO
05.2021

High school diploma -

Cassville High School
Cassville, MO
05.2021

Skills

  • Computer skills (2 years)
  • Virtualization
  • VPN
  • DHCP
  • Computer Networking
  • Linux (1 year)
  • Microsoft Windows
  • DNS
  • LAN
  • Training and mentoring
  • Analytical Thinking

Additional Information

Throughout my career, I have picked up many people skills as well as the skills listed above. I'm a fast learner and enjoy helping people. I have received many marks for the assistance I provided to customers for being professional and going above and beyond for every person I have helped, no matter the issue they are struggling with.

Timeline

Sr Advisor

Concentrix
09.2023 - Current

It Assistant

Schreiber Foods
01.2022 - 04.2023

Associate's degree - Computer & Network support

Crowder College

Vocational - Computer and Network maintenance

Scott Regional Technology Center

High school diploma -

Cassville High School
Logan Holmes