Madelynne Galdamez
Pottstown,PA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Service Advisor
Tri county auto group Jeep Chrysler dodge ram
11.2022 - 01.2024
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
Service Advisor
Faulkner Nissan
11.2021 - 11.2022
Service Advisor
chapman nissan
01.2019 - 12.2021
Yard Switcher
FedEx Ground
09.2019 - 11.2021
Education
High school diploma -
Samuel Feels High School
Philadelphia, PASome college in Automotive Technology -
Community College of Philadelphia
Philadelphia, PA03.2024
Skills
- Customer service (2 years)
- Computer skills (2 years)
- Scheduling appointments (2 years)
- Sales experience (2 years)
- Microsoft Office (3 years)
- Automotive Diagnostics
- Office assistance (1 year)
- Communication skills
- Organizational skills
- Customer service
- Sales
Timeline
Service Advisor
Tri county auto group Jeep Chrysler dodge ram
11.2022 - 01.2024
Service Advisor
Faulkner Nissan
11.2021 - 11.2022
Yard Switcher
FedEx Ground
09.2019 - 11.2021
Service Advisor
chapman nissan
01.2019 - 12.2021
High school diploma -
Samuel Feels High School
Some college in Automotive Technology -
Community College of Philadelphia
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