Logan Jackola
Sammamish,WA
Summary
Dynamic Guest Service Representative with proven expertise in concierge support and exceptional customer service, honed at Oki Golf. Excelled in loyalty promotion and handling financial transactions, enhancing guest satisfaction and retention. Known for a detail-oriented approach and flexibility, adept at elevating guest experiences through personalized service and efficient problem resolution.
Overview
2
2
years of professional experience
Work History
Guest Service Representative
Oki Golf
04.2023 - Current
- Maintained high level of professionalism and discretion when dealing with guests.
- Handled customer complaints to satisfy and retain guests.
- Provided accurate information regarding local attractions, restaurants and activities.
- Assisted guests with variety of services and local attraction information.
- Greeted guests upon arrival by providing warm welcome.
- Managed check-in and check-out procedures for guests.
Education
High School Diploma -
Skyline High School
Sammamish, WA06-2025
Skills
- Concierge support
- Event Planning
- Loyalty promotion
- Room charging
- Customer Service
- Flexible Schedule
- Product Sales
- Financial Transactions
- Detail Oriented
- Payment Processing
- Guest accommodations
Timeline
Guest Service Representative
Oki Golf
04.2023 - Current
High School Diploma -
Skyline High School
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