Logan Johns
Mesa,AZ
Overview
10
10
years of professional experience
Work History
Marketing & Social Media Coordinator
Dessert Springs Dental LLC
07.2023 - Current
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Boosted social media engagement with consistent posting and timely responses to audience interactions.
- Enhanced website traffic by optimizing SEO strategies and creating compelling content.
- Collaborated with cross-functional teams, ensuring cohesive messaging and branding across all marketing channels.
- Developed comprehensive social media strategy to drive user engagement and increase followers significantly.
- Maintained an up-to-date knowledge of industry trends, sharing valuable insights with team members that informed future marketing approaches.
- Actively participated in community outreach events, representing the brand favorably and fostering positive relationships with potential clients and partners.
Barback/bartender
Blue 32 Bar & Grill
03.2022 - 06.2023
- Helped management plan and serve bar menu exceeding customer expectations.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Lead Bartender
Golden Margarita
01.2021 - 04.2022
- Crafted special drink and cocktail menu items for seasonal offerings.
- Consulted with managers to organize special events and promotions.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Served high customer volumes during special events, nights and weekends.
- Taught employees bar sales techniques, resulting in higher profits.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Private Security Contractor
Trinity Security LLC
04.2019 - 10.2020
- Ensured safety of high-profile clients through meticulous planning and coordination.
- Developed comprehensive security plans for events, minimizing potential threats to attendees and VIPs.
- Maintained a high level of situational awareness at all times, enabling rapid response to emerging threats or incidents.
- List of clients include Jennifer Lopez, Bryson Tiller, Daddy Yankee, Young Thug, Becky G, MGK.
- Established trusted relationships with clients through clear communication channels and timely updates on ongoing projects or concerns.
- Assisted in the development of customized training programs for new hires, fostering a culture of continuous learning within the organization.
Barback
RnR Scottsdale
03.2017 - 02.2019
- Handled draws of cash on daily basis, which built trustworthiness and loyalty with owners.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Replaced empty kegs and soda syrups.
- Cleared empty glasses, used plates and trash.
- Delivered food to customers at bar and tables.
- Oversaw 35% decrease in customer complaints.
- Set up advertising signs and displays on shelves, counters and tables.
- Conducted performance reviews.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Collaborated with kitchen staff to expedite food orders for bar patrons, leading to improved guest satisfaction.
Security
HiFi Kitchen & Cocktails, Bottled Blonde, EEG
09.2015 - 02.2017
- Implemented comprehensive security plans to provide highest levels of protection for facilities.
- Enhanced club safety by conducting thorough security checks and monitoring entrances and exits.
- Reduced incidents of theft by implementing effective surveillance techniques and rapid response to suspicious activity.
- Maintained a secure environment by enforcing strict adherence to club policies and regulations.
- Assisted in the development of comprehensive security protocols for improved crowd management during peak hours.
- Collaborated with local law enforcement agencies, resulting in a safer nightlife experience for patrons.
- Improved overall club atmosphere by ensuring the prompt removal of unruly or intoxicated individuals.
- Provided exceptional customer service, addressing patron concerns regarding safety and security while maintaining a welcoming environment.
Lead Barback
Willies Sports Pub
08.2014 - 05.2015
- Enhanced customer satisfaction by efficiently preparing and stocking bar with necessary supplies.
- Supported bartenders in providing exceptional service through timely glassware cleaning and restocking.
- Ensured smooth operations by assisting with inventory management and promptly replenishing low stock items.
- Maintained a clean and organized workspace, leading to increased efficiency and productivity among staff.
- Contributed to team success by cross-training in bartender duties for seamless coverage during busy periods.
- Maximized sales by recommending popular drinks and upselling premium liquors when appropriate.
Education
Real Estate Development
Arizona School of Real Estate & Business
Scottsdale, AZ12.2024
Business Managment - Business Management
Benedictine College
Atchison, KSHigh School Diploma -
Higley High School
Gilbert, AZ2014
Skills
- Business Development
- Marketing
- Staff Development
- Budget Control
- Documentation And Reporting
- Shift Scheduling
- MS Office
- Onboarding and Orientation
- Goal Setting
- Sales and marketing
- Business planning
- Strategic sales knowledge
- Upselling techniques
- Sales training
- Flexible schedule
- Beverage Preparation
- Guest Engagement
- Order Management
- Cash Handling
- Hospitality service expertise
- Strong Work Ethic
- Allergy awareness
- Suggestive Selling
- Relationship Management
- Quality Control
- Point of sale operation
- Reservations Management
- Reliable and Responsible
- Adaptability and Flexibility
- Workflow Coordination
- Continuous Improvement
Timeline
Marketing & Social Media Coordinator
Dessert Springs Dental LLC
07.2023 - Current
Barback/bartender
Blue 32 Bar & Grill
03.2022 - 06.2023
Lead Bartender
Golden Margarita
01.2021 - 04.2022
Private Security Contractor
Trinity Security LLC
04.2019 - 10.2020
Barback
RnR Scottsdale
03.2017 - 02.2019
Security
HiFi Kitchen & Cocktails, Bottled Blonde, EEG
09.2015 - 02.2017
Lead Barback
Willies Sports Pub
08.2014 - 05.2015
Real Estate Development
Arizona School of Real Estate & Business
Business Managment - Business Management
Benedictine College
High School Diploma -
Higley High School