Logan Kilgore
St. Johns
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
6
6
years of professional experience
Work History
Shift Manager
Starbucks
11.2021 - 03.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Cashier
Publix
04.2021 - 11.2021
- Company Overview: a company that highly emphasizes providing a great customer experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Server
Mshack
05.2019 - 05.2021
- As a server at a high-volume restaurant, it was my role to memorize the menu and help make recommendations as well as provide excellent customer service to all the guests
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Currently attending -
Florida State College At Jacksonville
03.2025
Highschool graduate -
Creekside
05.2021
Skills
- De-Escalation Training
- Management experience
- Cash handling
- Opening and closing procedures
- Employee training
- Staff motivation
- Customer service focus
- Decision-making
- Workplace safety
Timeline
Shift Manager
Starbucks
11.2021 - 03.2025
Cashier
Publix
04.2021 - 11.2021
Server
Mshack
05.2019 - 05.2021
Currently attending -
Florida State College At Jacksonville
Highschool graduate -
Creekside
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