Logan Kirk
Katy,TX
Summary
Dedicated, hardworking restaurant manager professional with extensive daily planning and operations experience. Skilled in staff training and development. A highly proactive manager with 4 years of experience in team leadership in service industry. Background includes sales, management and customer service in fast-paced settings, expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Having a dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits with passion for providing quality products to customers.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Falcon Point Golf Club
11.2021 - Current
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Electrician
Pieper-Houston Eletric LP
01.2020 - 08.2020
- Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
- Enhanced energy efficiency by recommending and installing upgraded electrical components in residential and commercial properties.
- Provided exceptional customer service through clear communication, accurate estimates, and timely project completion.
- Reduced downtime for clients by quickly diagnosing and repairing complex electrical issues.
Electrician Helper
Roberts Electric Service
08.2020 - 10.2021
- Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
- Supported project completion timelines by efficiently collaborating with lead electricians to execute tasks as per schedule.
- Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
- Increased productivity by promptly preparing necessary tools and equipment for each job, ensuring timely task execution.
Lead Server
Falcon Point Golf Club
08.2018 - 12.2019
- Enhanced customer experience by providing attentive and personalized service during their dining visit.
- Streamlined the server team''s efficiency by implementing new training methods and communication strategies.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
- Assisted management in updating menu offerings, contributing to an increase in overall sales revenue.
- Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
Education
No Degree - Business Administration And Management
Lonestar Community College
Cypress, TXSkills
- Operations Management
- Inventory Control and Record Keeping
- Menu Development
- Order Delivery Practices
- Customer Engagement
- Staff Management
- Adaptable
- Organization and Prioritization
- Supervisory Skills
- Shift Management
- Performance Improvement
- Complaint Resolution
Timeline
Restaurant Manager
Falcon Point Golf Club
11.2021 - Current
Electrician Helper
Roberts Electric Service
08.2020 - 10.2021
Electrician
Pieper-Houston Eletric LP
01.2020 - 08.2020
Lead Server
Falcon Point Golf Club
08.2018 - 12.2019
No Degree - Business Administration And Management
Lonestar Community College
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