Crew Member
Zao Asian Cafe
Riverdale, UT
07.2021 - 01.2022
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Became familiar with products to answer questions and make suggestions.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Prepared products following restaurant, health and safety standards and procedures.
- Trained new team members on procedures, customer service and sales techniques.
- Offered upgrade items and showcased daily specials to promote restaurant products.
- Worked well with teammates and accepted coaching from management team.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Conducted various administrative duties and errands.
- Supported great dining and meal experiences for guests.
- Worked front counter, drive-thru and other areas.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
