Logan LaFlamme
Seattle,WA
Summary
Dynamic and customer-focused professional with proven expertise in POS systems and exceptional customer service. At BrewTea House, I enhanced customer loyalty through prompt resolutions and a welcoming atmosphere. Adept at collaborating with teams to boost efficiency, my tenure at Trackside Pizza showcased my ability to manage high-volume transactions and maintain meticulous workspaces.
Overview
1
1
year of professional experience
Work History
Barista
BrewTea House
07.2023 - 02.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Used POS system to accurately enter orders and process payments.
Counter
Trackside Pizza
11.2022 - 06.2023
- Maintained stock and replenished workstation products.
- Collaborated with team members to streamline processes and enhance overall efficiency.
- Warmly welcomed customers upon approaching counter and placing orders.
- Managed high volumes of incoming calls while maintaining attention to detail at the counter during busy periods.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Professionally answered telephones and responded to customer inquiries.
- Performed arithmetic functions handling cash, close checks and balance register.
Education
Associate in Arts Direct Transfer Agreement - Arts
Pierce College
Puyallup08-2024
Skills
- Team Player
- POS Systems
- Food Preparation
- Menu Memorization
Timeline
Barista
BrewTea House
07.2023 - 02.2024
Counter
Trackside Pizza
11.2022 - 06.2023
Associate in Arts Direct Transfer Agreement - Arts
Pierce College
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