Summary
Overview
Work History
Education
Skills
Timeline
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Logan Lesher

Macungie,PA

Summary

Proven track record in customer service and POS system operations, demonstrated through impactful roles at Cedar Fair Entertainment. Excelled in enhancing customer satisfaction and streamlining transactions, showcasing strong work ethic and reliability. Achieved notable efficiency in high-volume settings, embodying professionalism and courtesy.

Overview

1
1
year of professional experience

Work History

Cashier/Cook

Cedar Fair Entertainment
04.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Snack Bar Associate

The New Jordan Lanes
10.2023 - 04.2024
  • Handled customer complaints professionally, working to resolve issues quickly and maintain positive relationships with guests.
  • Maintained a clean and organized bar area, ensuring a welcoming atmosphere for guests.
  • Managed cash transactions accurately while adhering to company policies regarding cash handling procedures.
  • Trained new team members on proper techniques, menu offerings, and customer service expectations.
  • Conducted thorough opening and closing procedures, maintaining high standards of cleanliness and organization within the establishment.
  • Restocked ice, condiments, and snacks.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Operated POS system to collect payments from customers.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Increased customer satisfaction by providing friendly and efficient service in a fast-paced bar environment.
  • Reduced wait times by expertly managing drink order prioritization and efficiently preparing beverages in a high-volume setting.

Scare Actor

Cedar Fair Entertainment
08.2023 - 10.2023
  • Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
  • Teamed on clean up of set and location at end of performance to prepare for next performance.
  • Enhanced guest experience by embodying various scare roles and maintaining character throughout performances.
  • Assisted with costume maintenance and repairs, preserving the professional appearance of characters on stage.
  • Promoted safety for both actors and guests by adhering to all guidelines and protocols during performances.
  • Participated in group meetings pre- and post-production to determine needed changes and discuss options for improvement.

Education

Emmaus High School
Emmaus, PA
06.2025

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Cash Register Operation
  • Order Taking
  • Professionalism and Courtesy
  • Basic Math Competence
  • POS system operations

Timeline

Cashier/Cook

Cedar Fair Entertainment
04.2024 - Current

Snack Bar Associate

The New Jordan Lanes
10.2023 - 04.2024

Scare Actor

Cedar Fair Entertainment
08.2023 - 10.2023

Emmaus High School
Logan Lesher