Summary
Overview
Work History
Education
Skills
Timeline
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Logan Pepper

Sherman Oaks,CA

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers extensive knowledge of customer relations and commitment to individualized care. Successful at multitasking and bookkeeping.

Overview

8
8
years of professional experience

Work History

Front Desk Associate

Equinox
03.2023 - Current
  • Greeted visitors and members upon arrival, offered assistance, and answered questions to build rapport and retention while managing check-in process.
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Answered multi-line phone system to respond to inquiries, reservations, and complaints and transferred calls to correct departments and personnel.
  • Collected fees and payments.

Actor

ABC Studios
10.2016 - 03.2021
  • Made necessary adjustments to acting, following guidance and requests from directors.
  • Managed time to arrive on set when required to not delay rehearsals and shows.
  • Participated in table reads and rehearsals, ensuring a thorough understanding of scripts and character motivations.
  • Worked collaboratively with other actors to perform scenes and convey stories.
  • Developed strong memorization skills for quick mastery of scripts, enabling efficient preparation for performances.

Education

High School Diploma -

Sherman Oaks Center For Enriched Studies
Reseda, CA
06.2020

Skills

  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Guest Relations

Timeline

Front Desk Associate

Equinox
03.2023 - Current

Actor

ABC Studios
10.2016 - 03.2021

High School Diploma -

Sherman Oaks Center For Enriched Studies
Logan Pepper