Logan Pinos
BOYNTON BEACH,Florida
Summary
Detail oriented Owner/Operator of a hybrid online and physical exotic plant shop of 4 years. Developed several social media accounts and presence across various e-commerce profiles, maintaining an average customer satisfaction rating of 4.9 stars by providing excellent customer service, through my quick thinking and problem solving.
Overview
2027
2027
years of professional experience
Work History
Owner/Operator
Masterpiece Botanicals
Boynton Beach, FL
07.2022 - Current
Achieved effective management of daily operations for a hybrid online and physical business focused on rare houseplants. Enhanced customer engagement through strategic management of multiple social media platforms. Delivered exceptional customer service by streamlining invoicing and order processing, leading to high customer satisfaction.
Plant Nursery Worker
Elegant Orchids
Delray Beach, FL
2016 - 07.2022
Oversaw maintenance and organization of specialty orchid and houseplant growing areas to enhance product quality. Led customer service efforts to support walk-in clients in finding suitable plants that met their specific needs. Developed engaging displays to showcase new and unique products, increasing customer interest and sales.
Education
High School Diploma -
Somerset Academy Canyons
Boynton Beach, FL2020
Skills
- Operations management
- Business planning
- Inventory management
- Customer service
- Safe driving practices
- Order picking and processing
Timeline
Owner/Operator
Masterpiece Botanicals
07.2022 - Current
Plant Nursery Worker
Elegant Orchids
2016 - 07.2022
High School Diploma -
Somerset Academy Canyons