Logan Reid
Kannapolis,NC
Summary
Experienced medical administrative professional with a strong background in healthcare settings. Proficient in managing patient records, coordinating schedules, and providing support to medical staff. Committed to fostering team collaboration, ensuring seamless operations, and adapting to evolving needs. Known for reliability, efficiency, and expertise in communication, organization, and problem-solving.
Overview
7
7
years of professional experience
Work History
Medical Unit Secretary
Rowan Regional Medical Center
Salisbury, NC
11.2024 - Current
- Handled high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
- Contributed to a positive work environment through effective collaboration with nurses, doctors, and other hospital staff members.
- Improved patient satisfaction by providing efficient administrative support and timely communication to medical staff.
- Expedited discharge processes by preparing required paperwork and coordinating transportation arrangements for patients as needed.
- Achieved a high level of customer satisfaction by addressing patient concerns promptly and professionally, maintaining open lines of communication throughout their stay.
- Fostered a welcoming atmosphere at the reception area, greeting visitors warmly while maintaining confidentiality about patient matters at all times.
Housekeeper
Compass Group
Salisbury, NC
03.2024 - 11.2024
- Exercised great attention to detail when inspecting areas for dirt or stains before cleaning
- Prioritized work tasks and remained flexible to workload changes
- Notified supervisors of damaged equipment and hazardous conditions in rooms and lobby areas
- Sanitized and cleaned assigned areas using proper infection control procedures
- Inspected areas regularly for signs of wear or damage and took appropriate action when needed
- Maintained detailed records of completed work assignments on a daily basis
- Demonstrated excellent communication and organizational skills while cleaning patient rooms
- Performed regular custodial duties in assigned areas of the building
- Utilized knowledge of proper disinfecting procedures for surfaces, equipment and furniture
- Protected health information according to HIPAA policies and procedures
Caregiver
Comfort Keepers
Salisbury, NC
01.2023 - 03.2024
- Developed individualized care plans based on input from physicians, nurses and family members
- Administered bedside and personal care, such as ambulation, and personal hygiene assistance
- Entertained, conversed with, and read aloud to patients to keep mentally healthy and alert
- Served clients regular balanced meals for breakfast, lunch and dinner
- Helped patients move in and out of beds, baths and wheelchairs
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
Seamstress
Rivers and Roads Apparel LLC
Concord, NC
07.2019 - 01.2023
- Started and operated single or double needle serging and flat-bed felling machines
- Possessed strong organizational skills which helped keep work areas neat and tidy
- Matched cloth pieces in correct sequences prior to sewing and verified dye lots and patterns match
- Efficiently managed inventory of supplies such as threads, needles, and trims
Childcare Teacher
Kids Korner
Kannapolis, NC
06.2018 - 03.2019
- Facilitated reading groups and activities to encourage inclusive and engaged learning
- Established strong relationships with families by providing ongoing communication about their child's progress at daycare
- Collaborated with faculty members to evaluate and improve curriculum
- Enforced all administration policies and rules governing students
- Helped children learn about language and literacy, science, and life skills
- Assessed each child's abilities in order to create personalized learning objectives
- Modeled behavioral and social skills to help students learn, respect, and enforce proper boundaries
- Maintained records of individual student progress and provided feedback to parents on a regular basis
Education
High School Diploma -
South Rowan High School
China Grove, NC06.2015
Skills
- Housekeeping
- Cleaning and organizing abilities
- Teamwork
- Customer Service
- HIPAA compliance
- Patient scheduling
- Insurance verification
- Appointment coordination
Timeline
Medical Unit Secretary
Rowan Regional Medical Center
11.2024 - Current
Housekeeper
Compass Group
03.2024 - 11.2024
Caregiver
Comfort Keepers
01.2023 - 03.2024
Seamstress
Rivers and Roads Apparel LLC
07.2019 - 01.2023
Childcare Teacher
Kids Korner
06.2018 - 03.2019
High School Diploma -
South Rowan High School