Summary
Overview
Work History
Education
Skills
Timeline
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Logan Romanelli

Howard Beach,NY

Summary

  • First-Line Supervisor with 5 years of experience in personal service industry. Solid record of continuing education to stay abreast of industry trends and developments. Collaborates with managers and supervisors to stay informed of changes affecting operations. Observes and evaluates workers' appearance and performance for compliance with specifications.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

6
6
years of professional experience

Work History

Valet Manager

Platinum Valet
03.2022 - Current
  • Improved customer satisfaction by streamlining valet services and implementing effective communication strategies.
  • Managed the daily operations of a busy valet service for optimal efficiency and customer satisfaction.
  • Trained new team members in proper valet procedures, ensuring consistent high-quality service.
  • Developed strong relationships with clients by providing courteous and professional service at all times.
  • Reduced wait times for customers by implementing efficient vehicle retrieval systems.
  • Maintained a clean and organized parking area to ensure quick and easy access to vehicles.
  • Handled customer complaints professionally, working towards swift resolution and maintaining client satisfaction.
  • Enforced safety protocols among staff members to minimize accidents and damages to customer vehicles.

Digital Marketing Coordinator

Thump Local
03.2018 - 01.2024
  • Developed email marketing campaigns for improved customer engagement and retention rates.
  • Collaborated with cross-functional teams for the successful execution of integrated marketing campaigns.
  • Monitored competitors'' digital marketing activities, identifying trends and potential opportunities for growth.
  • Stayed up-to-date with industry trends and best practices to continuously improve digital marketing initiatives.
  • Established an efficient workflow for managing multiple projects simultaneously without compromising quality or deadlines.
  • Assisted in developing a comprehensive content strategy to support overall digital marketing objectives.

Porter

Lindenwood Gardens
06.2023 - 09.2023
  • Enhanced customer satisfaction by maintaining a clean and welcoming environment for all building occupants.
  • Improved facility cleanliness by performing routine inspections and addressing issues promptly.
  • Reduced maintenance costs by routinely inspecting and reporting necessary repairs to management.
  • Supported facility operations with efficient waste disposal, recycling, and sanitation practices.
  • Temporary Position

Banquet Waiter

Villa Russo
09.2018 - 03.2020
  • Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
  • Increased banquet efficiency by collaborating with the event planning team to ensure smooth operations.
  • Delivered exceptional dining experiences for guests through expert knowledge of menu offerings and wine pairings.
  • Handled high-pressure situations with professionalism, maintaining a calm demeanor during busy events.
  • Contributed to successful events by setting up tables, buffets, and beverage stations according to established standards.
  • Maintained clean and organized dining areas throughout events, ensuring an enjoyable experience for all attendees.

Education

High School Diploma -

Francis Lewis High School
Fresh Meadows, NY
06.2018

Skills

  • Operational Procedures
  • Team leadership
  • Record keeping
  • Parking management
  • Content Creation
  • Brand Development
  • Google Analytics
  • Email Marketing
  • Creative Problem-Solving
  • Google Business Suite

Timeline

Porter

Lindenwood Gardens
06.2023 - 09.2023

Valet Manager

Platinum Valet
03.2022 - Current

Banquet Waiter

Villa Russo
09.2018 - 03.2020

Digital Marketing Coordinator

Thump Local
03.2018 - 01.2024

High School Diploma -

Francis Lewis High School

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Logan Romanelli