Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Logan seawright

Madison

Summary

Dynamic professional with a proven track record at Planet Fitness, excelling in customer service and issue resolution. Adept at enhancing member satisfaction and retention through effective relationship building. Skilled in financial transactions and complaint handling, consistently delivering positive outcomes in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Member Service Representative

Planet Fitness
Madison Al
09.2024 - Current
  • Handled member concerns promptly, enhancing overall satisfaction and retention rates.
  • Conducted facility tours for prospective members, highlighting amenities and services offered.
  • Provided support during peak hours, demonstrating adaptability in fast-paced environment.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Assisted members with account management, including updating personal information and setting up automated payments.

Machine and Plant Operator

Fraenkische Rohrwerke
Koenigsberg, Germany
08.2020 - 04.2024
  • Operated and monitored production machinery to ensure optimal performance and safety standards.
  • Conducted regular inspections of equipment to identify maintenance needs and prevent downtime.
  • Collaborated with team members to enhance workflow efficiency and minimize production delays.
  • Trained new operators on safety protocols, machinery operation, and quality control procedures.
  • Maintained accurate records of production data, ensuring compliance with regulatory requirements.

Education

No Degree - Criminal Justice

Calhoun Community College
Huntsville Al
05-2027

Skills

  • Customer service
  • Relationship building
  • Financial transactions
  • Customer support
  • Issue resolution
  • Complaint handling

Languages

English
Native or Bilingual
German
Native or Bilingual

Timeline

Member Service Representative

Planet Fitness
09.2024 - Current

Machine and Plant Operator

Fraenkische Rohrwerke
08.2020 - 04.2024

No Degree - Criminal Justice

Calhoun Community College