Logan Sherrill
Rochester,MI
Summary
Proactive sales representative skilled in activating customer interest and conducting effective outreach. Known for exceptional listening and documentation skills, consistently exceeding quotas while delivering accurate information and identifying additional sales opportunities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Call Center Sales Representative
TruGreen Lawn Care Service
Rochester Hills, MI
02.2025 - Current
- Documented customer interactions meticulously within CRM system.
- Activated customer interest through outbound calls promoting lawn care services.
- Conducted probing inquiries to assess service requirements and precisely entered information into electronic systems.
- Exhibited exceptional listening skills when engaging with customers through telephone and email communications.
- Responded to incoming customer calls, delivering prompt and accurate information.
- Reviewed daily performance metrics such as average wait time, number of calls answered.
- Identified opportunities to cross-sell additional products and services to existing customers.
- Developed new leads each day at or above quotas.
Education
High School Diploma -
Rochester High School
Rochester Hills, MI01-2020
Skills
- Customer relationship management
- CRM documentation
- Prospective customer outreach
- Cross-selling strategies
- Performance metrics analysis
- Effective listening
- Task prioritization
- Inbound call support
Certification
- Property & Casualty Pre-License Certification
Timeline
Call Center Sales Representative
TruGreen Lawn Care Service
02.2025 - Current
High School Diploma -
Rochester High School
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