Erin Bednarz
Senior Sales Professional
Cherry Hill,NJ
Summary
Dynamic sales professional with a proven track record consistently exceeding targets through exceptional customer relationship management, effective communication and persuasive strategies. Skilled in analytical thinking, problem-solving and adapting to changing circumstances to ensure optimal results. I foster strong client connections, driving loyalty and retention to maximize productivity. Reliable and results-driven, consistently contributing to team goals and customer satisfaction.
Overview
20
20
years of professional experience
Work History
Call Center Sales Representative
Public Storage
Remote
04.2021 - Current
- Achieved top performer status consistently due to excellent sales results and customer feedback ratings.
- Developed new customers by providing exceptional service and tailored solutions.
- Strengthened customer loyalty through empathetic listening and understanding individual requirements.
- Maintained high-quality standards through thorough knowledge of products, services, and company policies.
- Demonstrated flexibility by adapting to shifting call center priorities and adjusting strategies accordingly for optimal outcomes.
Property Manager and District Trainer
Public Storage
Burlington, New Jersey
02.2013 - 04.2021
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Enhanced employee skill sets through development and execution of comprehensive training curriculums.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Fostered positive relationships with tenants leading to high retention rates.
Outside Sales Representative
Empire Today
Cinnaminson, New Jersey
08.2010 - 01.2013
- Exceeded monthly sales targets and quotas consistently.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Negotiated terms and contracts with clients to maintain profitable sales.
Business Development Director
Northeast Auto Outlet
Philadelphia, Pennsylvania
06.2005 - 11.2008
- Created and managed Business Development Department for a large, multi-franchise dealership. Trained, staffed, and managed employees who handled inbound calls, email and chat inquiries, as well as outbound campaigns.
- Coordinated joint ventures with complementary businesses that expanded service offerings and generated new sources of revenue.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
No Degree - Business
Rowan College At Burlington County
Pemberton, NJ 05.2001 -
Skills
Sales techniques
Customer relationship management
Goal-oriented mindset
Relationship building
Problem-solving
Persuasive strategies
Skilled negotiator
Inbound and outbound calls
Analytical thinking
Excellent communication
Highly accountable
Passionate about development
Circle of Excellence winner 2014-2023
Annual metric based award given only to the highest performers in the company
Timeline
Call Center Sales Representative
Public Storage
04.2021 - Current
Property Manager and District Trainer
Public Storage
02.2013 - 04.2021
Outside Sales Representative
Empire Today
08.2010 - 01.2013
Business Development Director
Northeast Auto Outlet
06.2005 - 11.2008
No Degree - Business
Rowan College At Burlington County
05.2001 -