Logan Shoots
Saint Joseph,MO
Summary
Recent Biology graduate with a Health Science concentration and strong experience in customer service, teamwork, and employee training. Recognized for professionalism, reliability, and a strong work ethic while working in fast-paced environments. Seeking an opportunity to develop healthcare experience while preparing to begin an accelerated Bachelor of Science in Nursing (ABSN) program in January 2027.
Overview
3
3
years of professional experience
Work History
Guest Advocate/Team Trainer
Target
Saint Joseph, MO
02.2025 - Current
- Selected as a Trainer to onboard and mentor new team members on front-end operations, customer service standards, and company policies.
- Process purchases, returns, exchanges, and refunds accurately while maintaining compliance with company policies and procedures.
- Communicate effectively with guests and team members to resolve problems, answer questions, and provide a positive customer experience.
- Fulfill and deliver online pickup and Drive Up orders efficiently in a fast-paced environment while maintaining accuracy and attention to detail.
- Operate point-of-sale systems and handle cash transactions accurately while maintaining accountability and confidentiality.
- Demonstrate initiative by anticipating team needs and providing support across multiple front-end areas to ensure efficient operations and a positive guest experience.
Nutrition/Dining Services Employee
Mosaic Life Care
Saint Joseph, MO
06.2023 - 02.2025
- Recognized by customers and coworkers for professionalism, kindness, and a strong work ethic while providing exceptional service in a healthcare setting.
- Trained and mentored new employees through hands-on instruction and ongoing support to promote confidence and job proficiency.
- Maintained compliance with health, safety, sanitation, and food-handling regulations while ensuring a clean and organized work environment.
- Resolved customer concerns promptly and professionally, utilizing strong communication and problem-solving skills.
- Restocked snacks, beverages, and cafeteria supplies to maintain inventory levels and support daily operations.
- Collaborated with coworkers to ensure efficient meal service and meet the needs of patients, visitors, and hospital staff.
- Performed closing procedures, including balancing cash drawers, cleaning, restocking, and preparing the cafeteria for the next business day.
Education
Bachelor of Science - Biology With Health Science Concentration
Missouri Western State University
Saint Joseph MO05-2026
Skills
- Communication
- Customer Service
- Team Collaboration
- Problem Solving
- Attention to Detail
- Adaptability
- Training & Mentorship
- Reliability
Timeline
Guest Advocate/Team Trainer
Target
02.2025 - Current
Nutrition/Dining Services Employee
Mosaic Life Care
06.2023 - 02.2025
Bachelor of Science - Biology With Health Science Concentration
Missouri Western State University