Logan Solorzano
Tampa
Summary
I am a motivated and results-driven individual with hands-on experience in retail sales, customer service, and automotive operations. I have a proven ability to build strong customer relationships, exceed expectations, and deliver exceptional service. Adept at quickly learning new skills, working efficiently in fast-paced environments, and collaborating with team members to achieve shared goals. I am passionate, with a commitment to providing a personalized and enjoyable experience for customers.
Overview
5
5
years of professional experience
Work History
Parts Specialist
Jerry Ulm Chrysler, Dodge, Jeep, Ram Tampa
Tampa, FL
02.2025 - 02.2026
- Directed inventory control processes to support seamless operations in service and sales departments.
- Guided customers in selecting and purchasing correct automotive parts to ensure satisfaction.
- Coordinated with service technicians to address and resolve repair needs efficiently.
- Leveraged electronic catalog systems to enhance efficiency in order processing and retrieval.
- Managed issuance of parts to technicians, ensuring efficient execution of repair tasks for customers.
- Provided comprehensive support to customers in-store and over the phone, ensuring accurate order placement and prompt responses to questions.
- Collaborated with service technicians to determine required components for repairs, aimed at reducing delays and improving overall productivity.
- Provided expert guidance in troubleshooting and selecting parts to guarantee proper component fitment.
- Enhanced store profitability by implementing effective cross-selling and upselling techniques to maximize customer purchases.
- Enhanced customer experience by identifying and promoting complementary products during interactions to drive sales growth.
Porter
Subaru of Wesley Chapel
Wesley Chapel, FL
09.2023 - 11.2024
- Arranged vehicles on dealership lot to align with manufacturer compliance and uphold brand standards.
- Monitored and maintained vehicle stock levels to support operational efficiency.
- Coordinated logistics for customer and dealer trade vehicle delivery and pick-up, ensuring seamless transactions.
- Oversaw vehicle inventory practices, implementing key tagging systems and issuing buyer’s guides for used and certified pre-owned (CPO) vehicles. Led inventory management initiatives, establishing key tags and providing buyer’s guides for all used and certified pre-owned (CPO) vehicles.
- Ensured precision in record-keeping and performed thorough scans of vehicles in inventory to support operational efficiency.
- Directed vehicle parking and retrieval processes to enhance operational flow in busy environments.
- Ensured orderly and clean parking environments to enhance overall customer experience.
Rink Ambassador
Advent Health Center Ice
Wesley Chapel, FL
04.2022 - 08.2022
- Delivered high-quality customer service by providing event information, directions, and support during events.
- Scheduled appointments with individual families and large groups for private parties
- Ensured a safe environment by monitoring activities on the ice rink and assisting with customer needs.
- Organized rental equipment and maintained a clean, safe, and welcoming facility.
- Collaborated with team members to coordinate events, ensuring seamless operations.
Retail Sales Associate / Cashier
Uptown Cheapskate
Tampa, FL
11.2020 - 02.2021
- Ensured satisfaction with all our guests
- Processed customer transactions, including payments by cash, check, credit, and debit cards.
- Assisted customers by providing product information, resolving issues, and addressing concerns quickly and efficiently.
- Maintained a clean and orderly store, ensuring a positive shopping experience for all customers.
- Supported the store's sales efforts by organizing merchandise and assisting in other areas as needed.
Education
High School -
Freedom High School
Tampa, FL01-2022
Skills
- Empathetic customer support
- Analytical problem-solving skills
- Sales strategy development
- Strong work ethic
- Logistics coordination
- Sales assistance
- Strategic forecasting
- Customer service
- Clear and concise communication
Timeline
Parts Specialist
Jerry Ulm Chrysler, Dodge, Jeep, Ram Tampa
02.2025 - 02.2026
Porter
Subaru of Wesley Chapel
09.2023 - 11.2024
Rink Ambassador
Advent Health Center Ice
04.2022 - 08.2022
Retail Sales Associate / Cashier
Uptown Cheapskate
11.2020 - 02.2021
High School -
Freedom High School