Logan Thompson
Wilmington,NC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Leasing Consultant
Uncommon Wilmington
Wilmington, NC
07.2021 - 12.2022
- Conducted tours of available apartments, highlighting features and amenities.
- Answer/conduct phone calls and send/reply to emails that result in the satisfaction or provide answers for nearly 500 residents and/or potential residents.
- Demonstrate extensive experience in point-of-sale, customer service and issue resolution skills.
- Provided support to residents in resolving conflicts and addressing grievances.
- Maintained accurate records of prospective renters, applications and leases.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
Bag Drop/Cart Attendant
Compass Pointe Golf Club
Leland, NC
04.2021 - 07.2021
- Loaded members and non-member’s golf bags onto carts, which resulted in customer satisfaction.
- Cleaned and organized golf carts in designated areas for easy retrieval by customers.
- Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
Education
B.S. Business Administration - Managemement And Leadership
University of North Carolina At Wilmington
Wilmington, NC05-2023
Skills
- Adaptability
- Communication
- Computer Literacy
- Task Prioritization
- Customer Service
- Problem-Solving
Extracurricular Activities
Seahawk Link – Peer Mentor, 2020-2021, Assisted new students with their transition to UNCW and provided them with advice and a connection to a new chapter in their life., Put together presentations and activities to provide information for the new students, in order to make them feel more comfortable in their new environment.
Timeline
Leasing Consultant
Uncommon Wilmington
07.2021 - 12.2022
Bag Drop/Cart Attendant
Compass Pointe Golf Club
04.2021 - 07.2021
B.S. Business Administration - Managemement And Leadership
University of North Carolina At Wilmington