Darwin Sawah
IT Student Support
Tucson,AZ
Summary
Tech-savvy and highly motivated professional looking employment as a IT Support Student Worker. Broad background and experience in customer service and operating on highly sophisticated technology. Currently pursuing the CompTIA Network+ certification as well as a degree in Management Information Systems. Aiming to be challenged in order to grow and enhance my learning.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Leasing Consultant
The Seasons Apartments
Tucson, AZ
01.2022 - 12.2022
- Interacted with current and potential residents through phone, email, and in-person, addressing inquiries about lease terms, pricing, property viewings, and the application process
- Handled administrative responsibilities, such as greeting residents, filing documents, generating leases, and managing social media posts
- Assisted residents during move-ins by providing luggage support, escorting them to their rooms, and occasionally setting up Internet connections
Signals Collector Analyst & Space Operations Specialist
United States Army, Honorably Discharged
Tacoma, WA
07.2018 - 01.2022
- Implemented standard security measures, including running antivirus programs, regular program and system updates, securing laptops with cable locks, and shredding sensitive documents
- Completed 5,000 hours of training on a sophisticated and classified Linux-based system, focusing on building offensive cyber and space attack plans
- Supported mission accomplishments during a 4-month deployment in Japan as a Command and Control (C2) Operator on a multi-billion-dollar Mobile Integrated Suite (MIGS) System
- Maintained 100% accountability of highly confidential documents, ensuring proper categorization, labeling, and storage in appropriate safes
- Cross-trained four Soldiers on document preparation, data entry of weekly information enabling 497 hours of operations and the delivery of 89 reports
Education
Bachelor's of Science in Business Administration - Management Information Systems
01.2022 - Current
- 3.2 GPA
- First Generation College Student
- Extracurricular Activities: Chief Relations Officer for the Management Information Systems Association (MISA), Zipperman's Scholar
Skills
Customer Service
undefinedTimeline
University of Arizona, Eller College of Management - Bachelor's of Science in Business Administration, Management Information Systems
01.2022 - Current
Leasing Consultant - The Seasons Apartments
01.2022 - 12.2022
Signals Collector Analyst & Space Operations Specialist - United States Army, Honorably Discharged
07.2018 - 01.2022
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