Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Correctly calculated inventory and ordered appropriate supplies.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Fine Dining Server
Boothbay Harbor Country Club
05.2022 - 04.2024
Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
Suggested wine pairings to go with specific menu items.
Ran food from chefs to guest tables with dishes that required special serving techniques.
Managed sections for smooth flow of guests and orders.
Took and submitted orders that accommodated customer preferences and dietary requirements.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Beverage Cart Supervisor
Mission Inn Resort & Club
12.2019 - 04.2022
Provide excellent customer service skills while establishing and maintaining effective working relationships with other employees, officials, and all members of the general public
Operate a motor vehicle to assist in carrying out the business of the golf course by selling beverages and food
Establish initiatives to increase sales to club members and hotel guests by tracking preferences
Order and maintain inventory
Makes schedule for beverage cart team
Cater to 200+ guests while being responsible for product inventory and accounting money
Hiring and training staff to provide excellent service to patrons.
Bartender, Beverage Cart Attendant
Orange County National ,Winter
04.2018 - 08.2019
Provided exceptional friendly , fast, and efficient service
Manage time to perform tasks efficiently
Maintained service standards
Efficiently prioritized tasks in order to effectively meet both sales goals and needs of members