Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Logan Young

Mound,MN

Summary

Dynamic professional with proven expertise in customer service and relationship building, honed at Dominos Pizza Inc. and Kingslayer Games. Excelled in enhancing customer satisfaction and loyalty through exceptional active listening and critical thinking skills. Achieved notable improvements in customer retention rates, leveraging CRM knowledge to foster positive experiences.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Dominos Pizza Inc.
10.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Retail Associate

Kingslayer Games
06.2022 - 06.2024
  • Assisted in building and remodeling Kingslayer Games' Oceanside and Lake Forest locations during summer, handling card listings for the online store and product displacement.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.

Education

High School Diploma -

Orono Senior High School
Orono, ME
08-2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Customer relations
  • Relationship building
  • Payment processing
  • Customer satisfaction measurement
  • Product knowledge
  • Team development
  • Customer relationship management (CRM)
  • Quality control
  • Product sales

Interests

  • Skiing
  • Fashion and Style
  • Coding and Programming
  • Backpacking
  • Car modifications
  • Avid Reader
  • Gym Workouts
  • Backpacking and Hiking
  • Web Development and Design
  • Music
  • Strategy Games
  • Participate in Ice Hockey and Lacrosse, as recreational activities to maintain physical fitness

Timeline

Customer Service Representative

Dominos Pizza Inc.
10.2024 - Current

Retail Associate

Kingslayer Games
06.2022 - 06.2024

High School Diploma -

Orono Senior High School

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Logan Young