Logan Zavodny
Overland Park,Kansas
Summary
Hardworking and reliable individual with a background in Risk Mitigation, as well as Insurance. Recognized as a great communicator and easy to work with. Great and well adjusted multi-tasker, capable of taking on multiple tasks at once.
Overview
7
7
years of professional experience
Work History
Operations Supervisor
RTS Financial
Overland Park, KS
08.2020 - Current
- Monitored team performance regarding efficiency, accuracy, as well as ensuring additional tasks are complete
- Funded our customers on a daily basis - ensured funds went out in a timely manner while mitigating the associated risk
- Oversaw a book of business of 10 million AR. Broke down a variety of scheduled reports on the book to review for various anomalies.
- Consistently had to troubleshoot issues between Sales, Operations, as well as our customers. Utilized both written/verbal communication to assist in these matters, while frequently resolving escalated issues as they arose.
Senior Claims Adjuster
Farmers Insurance
Lenexa, KS
08.2017 - 07.2020
- Negotiated with customers and other insurance carriers to resolve claims in a fair manner.
- Analyzed policy provisions, endorsements, exclusions and conditions to determine claim validity.
- Frequently communicated with insurance agents when trying to explain coverages, or adjust a policy to better fit a customer.
Education
BBA - Marketing
Pittsburg State University
01.2017
Skills
- Employee Training
- Salesforce / Microsoft Power BI
- Microsoft Office / Excel
- Customer / Employee Communication
- Risk Management
- Problem Solving
Timeline
Operations Supervisor
RTS Financial
08.2020 - Current
Senior Claims Adjuster
Farmers Insurance
08.2017 - 07.2020
BBA - Marketing
Pittsburg State University
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