Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Terrain Park Supervisor & Trail Crew
Ragged Mountain Resort
Danbury, NH
11.2025 - Current
Supervised daily operations to ensure park safety and guest satisfaction.
Coordinated staff schedules to optimize resource allocation and maintain operational efficiency.
Direct and strategize park builds while coordinating with other departments
Maintenance plans for park, improving overall visitor experience and safety standards.
Conduct trail maintenance through tree felling and foliage management.
Completed jobs on schedule while maintaining high levels of quality control throughout the process.
Conducted field investigations of animal-related complaints.
developing a strategy for clients that will eliminate and deter further animal intrusions
financial accounting and billing management for company
Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Developed maintenance schedules for gardens, promoting health and longevity of plant life.
Maintained grounds by trimming, weeding, and general clean-up.
Operated various mower types to maintain landscape integrity and aesthetics.
Guest Relations Supervisor
Whaleback Mountain
Enfield, NH
10.2023 - 04.2024
Developed training programs for staff on customer engagement and problem resolution techniques.
Supervised guest services team to enhance visitor experiences and ensure satisfaction.
Facility upkeep and cleaning services
Participate in events to assist other departments
Host race leagues by tracking and monitoring and racer times
Support various departments as needed, including food & beverage and snowmaking.
Acting as a representative of the mountain at events and summits.
Front Office Manager
Residence Inn & Courtyard by Marriott
Lebanon, NH
01.2019 - 10.2023
Managed phone calls and emails to ensure prompt client communication.
conducting inventory management, ordering supplies, optimizing revenue, and adjusting pricing.
Processed bank deposits weekly, ensuring accurate and timely financial records.
Posted employee schedules weekly to optimize workforce management.
Managed accounts payable and receivable, maintaining precise financial tracking.
Supervised front desk staff, fostering a collaborative and high-performing team environment.
Monitored inventory levels of office supplies, reducing waste through strategic purchasing decisions.
Collaborated with housekeeping and maintenance departments to ensure timely room availability and optimal guest experience.
Laborer
General Contractor
01.2017 - 05.2019
Home remodels/additions
Completed renovation projects for bathrooms, living rooms, and bedrooms.
Installed appliances and flooring.
Conducted drywalling and mudding tasks for polished interior finishes.
Community Involvement, Various Locations, 2010, Present, Recurring marathons including Warrior Dash, Connecticut Tough Mudder, Samaritans 5K Run/Walk for Suicide Prevention Boston, Whaleback Mountain Volunteering, Community spring trash pick ups