Loi Lam
Irvine,California
Summary
Motivated and adaptable college student pursuing a degree in Business Information Management, bringing hands-on leadership experience in event coordination, organizational management, and team communication, complemented by a strong track record of delivering accurate, customer-focused retail operations.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Cashier
Southgate Recreation & Park District
Sacramento, CA
05.2025 - 08.2026
- Processed cash, credit, and check transactions through a Point of Sale system
- Provided prompt, courteous, and efficient customer service, while resolving inquiries and addressing complaints to ensure a positive experience.
- Assisted in training new cashiers on register operations, cash-out procedures, and customer engagement techniques.
- Provided feedback to management on operational improvements based on customer interactions and workflow observations.
Education
High School Diploma -
Sheldon High School
Sacramento05-2026
Skills
- Leadership
- Strategic planning
- Customer service
- Adaptability and Flexibility
- Cash handling
- Teamwork
Extracurricular Activities
Korean Music Club | Sacramento, CA | President | August 2025 – May 2026
- Led a high school organization dedicated to exploring and appreciating contemporary and traditional Korean music.
- Planned and directed weekly meetings, cultural presentations, and listening sessions to educate members on various musical genres, artists, and dances.
- Managed club communications, coordinated schedules, and organized school district-wide promotional events to increase campus awareness, engagement, and community.
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Cashier
Southgate Recreation & Park District
05.2025 - 08.2026
High School Diploma -
Sheldon High School