LOIC LAPOINTE
OCEANSIDE,C.A.
Summary
Experienced and technically capable of running business operations with managerial experience. Highly adaptable to any situation and able to leverage strong analytical skill set to produce efficient and creative solutions to complex problem sets. Professional record when dealing with associates and customers.
Overview
18
18
years of professional experience
Work History
Liability Field Adjuster
Farmers Insurance Exchange
03.2016 - Current
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Conducted comprehensive interviews of insureds, witnesses and claimants to gather facts of loss to determine liability.
- Investigated and analyzed suspicious and potentially fraudulent insurance claims.
- Resolved complex, severe exposure claims with attorney represented as well as direct third party claimants.
- Handled the channeling and settling of large loss property damage claims.
Loss Prevention Manager
Sears, Escondido CA & Carlsbad C
06.2005 - 03.2016
- Manage the loss prevention office for several stores
- Oversee plans developed to protect inventory
- Develop shrink plans for the store in order to reduce shrink
- (Reduced Shrink in last store from $275,000 to $44,000.)
- Oversee plans to increase profitability while also building relationships with customers
- Work with the district attorneys office to close external and internal cases
- Developed and maintained relationships with competing retailers to open communication to help track external cases
- Trained in Wicklander and Zulawski interview and interrogation techniques.
Education
Bachelor of Arts - Criminology And Justice Studies, Sociology
University of California State San Marcos
San Marcos2010
Skills
- Field Support
- Case Management
- Risk Assessment
- Team building and staff training
- Settling exsposure pre litigation
Timeline
Liability Field Adjuster
Farmers Insurance Exchange
03.2016 - Current
Loss Prevention Manager
Sears, Escondido CA & Carlsbad C
06.2005 - 03.2016
Bachelor of Arts - Criminology And Justice Studies, Sociology
University of California State San Marcos
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