Loicel Morales
miami
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
night sou
Macondo Coffee Roasters
Miami
12.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Line Cook
Earls Kitchen + Bar
Miami
07.2023 - 12.2025
- Operated kitchen tools like ovens, grills, and fryers safely and efficiently.
- Cooked multiple orders during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Prepped garnishes to reduce wait times during lunch and dinner rush.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Performed basic knife skills such as dicing onions or slicing meats.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Followed food safety guidelines for storage and handling of ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Cook/Cashier
Panara Bread
Miami
05.2022 - 06.2023
- Communicated effectively with front-of-house staff regarding order status.
- Organized storage areas for efficient usage of space.
- Resolved customer complaints regarding food quality or services provided.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Assisted customers with menu selections and product inquiries.
- Handled cash and credit transactions with accuracy and integrity.
- Resolved customer complaints professionally in accordance with company policy.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained current knowledge of store promotions to highlight sales to customers.
Sales Associate
Zumiez
miami
02.2021 - 03.2022
- Assisted customers with product selections and provided personalized recommendations.
- Educated customers about promotions, sales, and loyalty programs effectively.
- Restocked merchandise and monitored inventory levels for optimal availability.
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Described merchandise and explained use, operation and care.
Education
High School Diploma -
John A. Ferguson Senior High School
Miami, FL06-2023
Skills
- Food safety protocols
- Time management
- Menu knowledge
- Dependable and responsible
- Kitchen operations
- Problem solving
Timeline
night sou
Macondo Coffee Roasters
12.2025 - Current
Line Cook
Earls Kitchen + Bar
07.2023 - 12.2025
Cook/Cashier
Panara Bread
05.2022 - 06.2023
Sales Associate
Zumiez
02.2021 - 03.2022
High School Diploma -
John A. Ferguson Senior High School