Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lois Burnham

Damariscotta,ME

Summary

Compassionate and dedicated CNA with extensive experience at Coves Edge, adept at monitoring vital signs and providing emotional support. Recognized for enhancing patient satisfaction through attentive care and effective communication. Proven ability to uphold HIPAA compliance while fostering a dignified environment for patients, ensuring their comfort and safety.

Overview

2026
2026
years of professional experience

Work History

CNA

Coves Edge
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Secretary

Lincoln Home
02.2024 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

CNA

Private Duty
01.2007 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

CNA/ CRMA

Lincoln Home
01.2010 - 07.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of Number+ residents under long-term care.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Managed medication in accordance with policies and procedures related to correct resident, medication, dosage, form and time.
  • Improved CRMA processes by implementing risk assessment techniques and monitoring procedures.
  • Audited for outdated medication and for shortage of medications or supplies.
  • Established a reputation for excellence in CRMA by consistently meeting deadlines, producing high-quality work, and demonstrating strong attention to detail.
  • Maintained a thorough understanding of regulatory requirements and industry best practices, ensuring the organization''s ongoing compliance with all applicable standards.
  • Administered ordered medications and treatments to assigned residents.
  • Maintained accurate documentation of medications and treatments on assigned residents.
  • Assisted with returning, destroying and ordering medications.

Nursing Unit Secretary

Coves Edge
04.2000 - 01.2010
  • Organized patient charts with diligence, ensuring accurate documentation of vital signs, medications, and treatment plans.
  • Coordinated transportation services for discharged patients when needed, ensuring safe arrivals at their destinations.
  • Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
  • Provided exceptional customer service to patients and families through empathetic listening and clear communication skills.
  • Processed physician orders with precision, reducing medication errors and enhancing patient safety.
  • Managed inventory of unit supplies, placing timely orders to maintain adequate stock levels.
  • Expedited discharge processes, coordinating necessary paperwork and appointments for optimal patient satisfaction.
  • Improved patient care by efficiently managing medical records and transcribing physician orders.
  • Streamlined admissions process for patients, ensuring smooth transitions to their designated units.
  • Facilitated family visitation schedules, promoting emotional support for patients during their hospital stay.
  • Enhanced communication between nursing staff and physicians by promptly relaying critical information.
  • Contributed to efficient unit operations by accurately scheduling diagnostic tests and procedures.
  • Supported nursing staff by performing administrative tasks such as filing, photocopying, and answering phones.
  • Assisted in maintaining a safe and clean environment for patients, adhering to infection control protocols.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Education

High School Diploma - General Studies

Medomak Valley
Waldoboro, ME
06.1973

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Basic life support
  • Dressing assistance
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Patient transfers
  • Emotional support
  • Active listening
  • Flexibility and adaptability
  • Conflict resolution
  • Patient advocacy
  • Health monitoring
  • Physical stamina
  • Toileting assistance
  • Lifting and transferring
  • Infection control practices
  • Patient hygiene assistance
  • Reliable team player
  • Recording vital signs
  • Safety precautions
  • Collecting vital signs
  • Bedside manner
  • Compassionate
  • Patient lifting
  • Patient-focused care
  • Electronic charting
  • Compassionate caregiver
  • Geriatric care
  • Direct patient care
  • Mobility assistance
  • Supporting personal needs
  • Ambulation assistance
  • Companionship and emotional support
  • Responding to emergencies
  • Patient relationship building
  • Medical terminology
  • Light housekeeping
  • Maintaining privacy
  • Inpatient care
  • Adaptable
  • Specimen collection
  • Transporting patients
  • Trustworthy companion
  • Patient management
  • Observing responses
  • Condition monitoring
  • Preparing meals
  • Indirect patient care
  • Reliable transportation
  • Feeding assistance expert
  • General housekeeping
  • Assisting with personal grooming
  • Range of motion exercises
  • Family support and assistance
  • Collecting specimens

Timeline

Secretary

Lincoln Home
02.2024 - Current

CNA/ CRMA

Lincoln Home
01.2010 - 07.2023

CNA

Private Duty
01.2007 - Current

Nursing Unit Secretary

Coves Edge
04.2000 - 01.2010

CNA

Coves Edge

High School Diploma - General Studies

Medomak Valley

Similar Profiles

CREATE PROFILE
Lois Burnham