Lois Heard
Slidell
Summary
Detail-oriented professional with extensive experience in customer service and inventory support. Proven track record in enhancing operational efficiency and ensuring a safe work environment. Eager to contribute to a positive team dynamic and drive customer satisfaction.
Overview
27
27
years of professional experience
Work History
Cashier Helper
Heard Dat Kitchen
2520 Felicity St New Orleans, La 70113
06.2017 - 05.2025
- Assisted in daily cash handling and transaction processes, ensuring accuracy and efficiency.
- Supported inventory management by organizing stock and maintaining product displays.
- Provided customer service assistance, addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline checkout procedures, enhancing overall workflow.
Overnight Stocker and Receiver
Walmart #3288
10200 Sullivan Rd Baton Rouge, La 70818
06.2006 - 07.2009
- Organized and stocked shelves to maintain optimal product availability.
- Received and processed incoming shipments, ensuring accurate inventory management.
- Assisted in maintaining store cleanliness and compliance with safety standards.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Promoted a safe work environment by adhering to company protocols and promptly reporting any hazards or concerns.
Input Clerk
Hibernia Mail Center
1111 Tulane Ave New Orleans, La 70112
08.2004 - 03.2005
- Processed incoming and outgoing mail efficiently, ensuring timely delivery to clients.
- Managed inventory of mailing supplies, maintaining optimal stock levels for operations.
- Assisted customers with inquiries and service requests, enhancing overall satisfaction.
- Coordinated with team members to improve efficiency in daily operations and service delivery.
Women's Accessories Dept. Stocker
JcPenney Lakeside Mall
3301 Veterans Memorial Blvd Metairie, La 70004
10.1998 - 08.2004
- Organized merchandise displays to enhance customer accessibility and visual appeal.
- Restocked shelves efficiently, ensuring optimal inventory levels and product availability.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Assisted in inventory management through accurate stock counting and reporting discrepancies.
- Implemented improved shelving techniques that reduced item retrieval time for customers.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Greeted store customers and discussed needs.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Education
High School Diploma -
Warren Easton
3019 Canal St New Orleans, La 7011906-1987
Skills
- Price verification
- Bagging items properly
- Cleanliness and hygiene
- Reliability and punctuality
- Workplace safety
- Customer engagement
- Merchandise display
- Stock replenishment
- Store cleaning
- Customer service
- Teamwork and collaboration
- Merchandise restocking
- Professional appearance
- Inventory support
- Productivity standards
- Friendly and outgoing
Timeline
Cashier Helper
Heard Dat Kitchen
06.2017 - 05.2025
Overnight Stocker and Receiver
Walmart #3288
06.2006 - 07.2009
Input Clerk
Hibernia Mail Center
08.2004 - 03.2005
Women's Accessories Dept. Stocker
JcPenney Lakeside Mall
10.1998 - 08.2004
High School Diploma -
Warren Easton