Lois Hong
Pleasanton,California
Summary
Business Administration and Political Science major attending Northeastern University with experience in political canvassing, personal connection, and mentoring. Course knowledge of current events through courses such as Business Statistics, Current Issues in Cities/Suburbs, American Government, and Globalization and International Affairs.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Service Representative
Fitness Center In Mills College At Northeastern
Oakland, CA
08.2022 - Current
- Responded to gym-goers' concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Responded to 5 calls daily to answer questions about services.
- Maintained productivity and quality standards at all times and increased sales by 15%
Personal Tutoring Business
Self-employeed
Pleasanton, CA
03.2020 - Current
- Tutored around 20 students from elementary to high school with specialized subject help
- Started during pandemic to increase confidence for students struggling online
- Processed parents’ requests to provide help, was attentive to their needs in advancing in their subjects
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Head Employee
Local Poke
Pleasanton, CA
01.2021 - 08.2022
- Facilitated and logged store opening, closing, and shift changes
- Prepared food, managed kitchen, and washed dishes efficiently
- Tasked with job to train 5 new employees with to maximize performance
- Worked flexible hours across night, weekend and holiday shifts with 25-30 hours/week
- Offered friendly and efficient service to customers, handled challenging situations with ease
Lead Coordinator and Region Representative
Rishi Kumar
Palo Alto, CA
01.2020 - 06.2022
- Canvassed door-to-door advocating for Congressional Candidate with 30-40 houses weekly
- Created 4 Instagram graphics weekly promoting important policies and garnered attention for social media campaign
- Attended weekly meetings and maintained consistent 40-50% contact rate when canvassing
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
Education
High School Diploma -
Amador Valley High School
Pleasanton, CA 08.2018 - 06.2022
Bachelor of Arts - Business Administration And Political Science
Northeastern University
Boston, MA 08.2022 - Current
Skills
Policy development and implementation
Accomplishments
- First place in Nationals in the "We the People" Competition Civics Team (Unit 6)
- Qualifying for the International Career Development Conference in Finance and Hospitality clusters
- Head Writer and Editor for SnapCivics, a non-partisan, online journal site - spreading civic education to those who come across the website
Timeline
Service Representative
Fitness Center In Mills College At Northeastern
08.2022 - Current
Bachelor of Arts - Business Administration And Political Science
Northeastern University
08.2022 - Current
Head Employee
Local Poke
01.2021 - 08.2022
Personal Tutoring Business
Self-employeed
03.2020 - Current
Lead Coordinator and Region Representative
Rishi Kumar
01.2020 - 06.2022
High School Diploma -
Amador Valley High School
08.2018 - 06.2022
Similar Profiles
Hoda OmarHoda Omar
Fitness Center Staff Member at Mills College Fitness CenterFitness Center Staff Member at Mills College Fitness Center
Bre'Asha DavisBre'Asha Davis
Kitchen Supervisor at Northeastern University/Mills CollegeKitchen Supervisor at Northeastern University/Mills College
Abbey HendrixAbbey Hendrix
Accounting Manager at Northeastern Technical CollegeAccounting Manager at Northeastern Technical College