Lois King
Boston,MA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Project Coordinator/Client Success Manager
Enlabel Global Services
2024.03 - Current
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Scheduled and managed quarterly business reviews.
- Cultivated and maintained client relationships.
- Delivered exceptional service to identify and address company gaps.
- Developed and managed internal and external training guides and product feature documentation.
Project Intern
McLean Hospital
2023.08 - 2024.03
- Managed multiple priorities effectively while delivering consistent results under tight deadlines throughout the internship period.
- Enhanced project efficiency by streamlining communication channels and organizing team meetings.
- Managed client communication distribution during ongoing projects.
- Managed participant and organization communication, including outreach to prominent Boston-area organizations.
- Supported campaign advertisement and recruitment for McLean’s ‘Larger than Life’ exhibit, engaging potential host sites and participants.
Research Assistant
EOS Foundation
2022.04 - 2023.04
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
- Updated organizational spreadsheets with current information and communicated findings to the Director of Research, analyst, and coordinator.
- Developed surveys and reports in collaboration with partner companies.
- Disseminated research findings to colleagues and managers.
Education
Associate of Science - Public Health
Tufts University School of Medicine
Boston01.2024
Bachelor of Science - Psychology
Salem State University
Salem05.2021
Skills
- Problem-Solving
- Project Coordination
- Time Management
- Detail Oriented
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experienced with Asana, Jira, and SharePoint for project management
- Skilled in survey software and Stata for data analysis
- Knowledgeable in CCC system charting model and ERM project software
- CITI Research certified
Timeline
Project Coordinator/Client Success Manager
Enlabel Global Services
2024.03 - Current
Project Intern
McLean Hospital
2023.08 - 2024.03
Research Assistant
EOS Foundation
2022.04 - 2023.04
Associate of Science - Public Health
Tufts University School of Medicine
Bachelor of Science - Psychology
Salem State University