Lois Sans
Hialeah,FL
Summary
I am Lois Sans, a driven Psychology major on the verge of completing my associate's degree. Combining my love for various sports with a profound fascination for psychology, I bring a unique blend of athletic discipline and academic curiosity to the table. Eager to apply my analytical mindset and communication skills to make meaningful contributions within my future company
Overview
3
3
years of professional experience
1
1
Certification
Work History
Legal Assistant
The Ticket Clinic - A Law Firm
Hialeah, FL
06.2024 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Front End Assistant
Costco
Miami Lakes, United States
10.2023 - Current
- This company has aided in teaching me in multiple areas such as picking up shopping carts in the parking lot, cashiering, stocking inside the store, helping in the tire shop, and still completing lots of cross training resulting in an ability to perform in a highly adaptable manner.
- Managed multiple projects simultaneously while adhering to strict deadlines and maintaining exceptional quality standards.
- Worked flexible schedule and extra shifts to meet business needs.
Operations Associate
Miami Heat
Miami, United States
03.2022 - 12.2023
- Responsibilities consisted of building the Miami Heat basketball court, switching it over to a concert/event set up, and setting up team equipment for their practices
- Working on the actual Kaseya Center itself and focusing on "offseason projects" where we would wax floors, clean equipment, and fix certain electronics that the arena would use throughout events.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
Cashier, Stocker, Order Fulfillment
Target
Miramar, United States
06.2021 - 03.2022
- Responsibilities consisted of taking an enormous role in customer service, stocking products, handling money when on the front end, computer/phone usage to find orders and specific items, recovering/cleaning certain aisles, etc.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to complete tasks efficiently, ensuring timely completion of daily stocking goals.
Education
Associates in Psychology - Psychology
Miami Dade College
Hialeah, FLHigh School Diploma -
City of Hialeah Educational Academy
Hialeah, FL06.2022
Skills
Customer Service (3 years)
Adaptability
Time Management
Money Handling
Leadership
Attention to Detail
Microsoft Office
Legal Document Preparation
Legal Research
Document Editing
Apt
Apt 308
Extracurricular Activities
Volunteer Key Club, Mar. 2020 - June. 2022 City of Hialeah Educational Academy Basketball Team July. 2018 - June. 2022 Key Club Easter Event for Kids, April. 2021 Children in Action donations, Aug 2021 & Sep 2021
Certification
Registered Behavior Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Legal Assistant
The Ticket Clinic - A Law Firm
06.2024 - Current
Front End Assistant
Costco
10.2023 - Current
Operations Associate
Miami Heat
03.2022 - 12.2023
Cashier, Stocker, Order Fulfillment
Target
06.2021 - 03.2022
Associates in Psychology - Psychology
Miami Dade College
High School Diploma -
City of Hialeah Educational Academy