Summary
Overview
Work History
Education
Skills
Timeline

Loizel Smith

Yoncalla,OR

Summary

Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

7
7
years of professional experience

Work History

Guest Service Leader / Manager

Pilot Flying J Travel Center
800 Joh Long Road, Oakland OR
07.2016 - Current
  • Supervised and trained staff on cash handling, check processing and POS transaction policies.
  • Led team members in specific areas by delegating tasks, answering questions and resolving conflicts.
  • Coached team members on service techniques to boost revenue and exceed customer expectations.
  • Communicated with employees and administered disciplinary action for significant cash discrepancies.
  • Communicated with managers to discuss employee performance, report violations and assist with policy enforcement.

Education

Bachelor of Science - Nursing

Colegio De San Agustin, Bacolod , Philippines
03.1991

Skills

  • Financial Transactions
  • Loss Prevention Goals Monitoring
  • Hotel Reservations
  • Creative Solutions
  • POS Inventory System Operation
  • Product Sales
  • Cash Register Operations
  • Consultative Sales Approach
  • Personable Demeanor

Timeline

Guest Service Leader / Manager - Pilot Flying J Travel Center
07.2016 - Current
Colegio De San Agustin - Bachelor of Science, Nursing
Loizel Smith