Lola Alvarez Cochran
Mooresville
Summary
Hello, my name is Lola Alvarez-Cochran. I prefer to be referred to as Jayden Alvarez (he/him). I am currently 18 years old, my birthday is December 13, 2006, and I am from Mooresville, NC. I am currently a freshman at the University of North Carolina at Charlotte, and I am paying for my tuition on my own. I am an ambitious, outgoing, hardworking person. I have various academic recommendations, as well as work recommendations, if needed to be provided. I have multiple kinds of work experience, including some construction, babysitting, pet sitting, yard work, fast food, and service. I show my dedication through my work, passions, and interests.
Overview
2
2
years of professional experience
Work History
Service and Food Champion
Taco Bell
Mooresville
06.2023 - Current
- I am a manager; I have been in this position since December 2024.
- Delivered customer service in a fast-paced dining environment.
- Prepared food items according to company quality standards and procedures.
- Managed cash register operations.
- Maintained cleanliness and organization of dining area and food preparation stations.
- Assisted team members during busy hours to ensure timely service delivery.
- Followed safety and sanitation guidelines to uphold health standards consistently.
- Trained new employees on service protocols and food preparation techniques.
- Performed opening and closing duties such as setting up workstations, restocking supplies and cleaning equipment.
- Maintained cleanliness of the dining area including tables, chairs, floors and trash receptacles.
- Organized and stocked the beverage station with cups, lids, straws, condiments, napkins and other items as needed.
- I took orders accurately from customers over the speaker or in person for delivery or carry-out orders.
- Resolved customer complaints promptly and professionally while maintaining a positive attitude.
- Maintained knowledge of current and new menu items, ingredients, and preparation methods.
- Trained new employees on proper safety procedures related to working in a restaurant environment.
- I have done inventory checks and counts.
Busser
Olive Garden
Mooresville
06.2024 - 11.2024
- Cleaned and set tables for efficient service flow at a busy restaurant.
- Assisted servers by delivering food and beverages promptly to guests.
- Maintained cleanliness of dining areas, ensuring a welcoming environment.
- Collaborated with kitchen staff to restock supplies and manage inventory levels.
- Supported team members during peak hours to enhance overall service efficiency.
- Engaged with guests to address their needs, fostering a positive dining experience.
- Organized dishware and utensils for quick access during busy service periods.
- Bussed and reset tables in an orderly fashion.
- Maintained a friendly attitude towards customers at all times.
- Wiped down and cleaned chairs, booths, and highchairs.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Provided assistance to other bussers or waitstaff when needed.
Education
Bachelor of Arts - Criminal Justice
University of North Carolina At Charlotte
Charlotte, NCSome College (No Degree) - Criminal Justice
Mitchell Community College
Mooresville, NCHigh School Diploma -
Mooresville High School
Mooresville, NC05-2025
Skills
- Customer service
- Team leadership
- Conflict resolution
- Food safety compliance
- Cash handling
- Inventory management
- Training and development
- Efficient multitasking
Affiliations
- Art, Painting, Crafts, Jewelry
- Sports, Athletics, Weight Training, Gym
- Baking
- Tutoring
- Flower Arranging
- Music, Theatre, Performance, Instruments
Languages
Spanish
Professional
Timeline
Busser
Olive Garden
06.2024 - 11.2024
Service and Food Champion
Taco Bell
06.2023 - Current
Bachelor of Arts - Criminal Justice
University of North Carolina At Charlotte
Some College (No Degree) - Criminal Justice
Mitchell Community College
High School Diploma -
Mooresville High School