Lola Fletcher
Tru Cafe
Rexburg,ID
4
years of professional experience
Compassionate medical student at Brigham Young University–Idaho pursuing nursing. Experienced in teaching swim lessons, coaching swim teams, and lifeguarding, alongside a strong background in childcare. Committed to making a positive impact in healthcare, particularly in the lives of children.
Work History
Food Service Worker
8 Months- Prepared and assembled food items according to established recipes and standards.
- Maintained cleanliness and organization of work area, ensuring compliance with health regulations.
- Operated kitchen equipment safely and efficiently, minimizing downtime during service hours.
- Implemented improvements to workflow that reduced wait times during peak hours.
- Assisted in training new staff on food preparation techniques and safety protocols.
Head Lifeguard
3 Years 3 Months- Trained and mentored junior lifeguards on rescue techniques and emergency procedures.
- Monitored pool area for safety hazards, implementing corrective actions as needed.
- Monitored pool area continuously for safety hazards to ensure a secure environment for all patrons.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
Swim Instructor
3 Years 3 Months- Instructed students in swim techniques and safety protocols to enhance water confidence.
- Developed personalized swimming programs tailored to diverse skill levels and age groups, promoting individual growth.
- Evaluated progress and adjusted training methods to optimize learning outcomes for each student.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Restaurant Hostess
10 Months- Managed reservation system, coordinating guest flow during peak hours to enhance dining experience.
- Welcomed and seated guests, ensuring efficient table turnover and optimal guest satisfaction.
- Addressed guest inquiries and concerns promptly, maintaining positive relationships and enhancing loyalty.
- Trained new staff on customer service protocols, fostering a collaborative team environment.
Restaurant Hostess
1 Year- Developed standard operating procedures for hosting duties, increasing consistency in guest interactions.
- Mentored junior hostesses, sharing best practices for managing high-volume service environments effectively.
- Collaborated with kitchen and wait staff to streamline service operations and improve communication efficiency.
- Implemented feedback collection methods to identify areas for service improvement and enhance overall quality.
Education
High School Diploma
Associate of Science - Nursing
Skills
Customer service
Safe food handling
Multitasking
Fast-paced environment
Problem-solving
Team oriented
High-pressure environment
Customer engagement
Food safety compliance
Food preparation
Timeline
Food Service Worker
Tru Cafe
05.2024 - 01.2025Read More
Restaurant Hostess
Cena
08.2023 - 06.2024Read More
Restaurant Hostess
Murphys Seafood
08.2022 - 08.2023Read More
Head Lifeguard
Whitmar Pool
05.2021 - 08.2024Read More
Swim Instructor
Whitmar Pool
05.2021 - 08.2024Read More
Brigham Young University, Idaho
Associate of Science from Nursing
Read More
Hammond High Magnet School
High School Diploma
Read More