Lola Lewis
MEDICAL ASSISTANT
San Antonio,TX
Summary
Patient-focused Clinical Supervisor with more than 33 years of experience and success in delivering outstanding care to Pediatric patients. Excited to leverage background to take next career step with Eager to bring years of background to organization committed to advancing patient outcomes through medical advancements and innovation. Enthusiastic professional with years of experience managing operations in patient-centric medical offices. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
34
34
years of professional experience
Work History
Clinical Coordinator
South Texas Center For Pediatric Care
San Antonio, TX
05.1988 - Current
- Coordinated, monitored, assigned and documented patient and clinical care activities.
- Implement new policies and educate staff on changes.
- Developed and adjusted work schedules for staff.
- Supervised and managed daily activities of clinical team consisting of physicians, nurses and support staff.
- Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
- Managed emergency patients and handled patient treatment concerns.
- Worked with nurse manager to develop nursing staff through education, evaluation, performance management and competency improvement.
- Provided care and progress reports to patients.
- Communicated with patients, ensuring that medical information was kept private.
- Direct day-to-day administrative and operational functions.
Education
GED -
Sam Houston High School
San Antonio, TXAssociate of Science - Medical Assistant Program
Southwest School of Medical Assistant
San Antonio, TXSkills
- Process Implementation
- Interdepartmental Functions Coordination
- Budget Planning
- Employee Work Scheduling
- In-service Programs
- Employee Supervision
- Verbal and Written Communication
- Employee Performance Evaluations
- Operational Records Maintenance
- Decision Making
- Patient Advocacy
Timeline
Clinical Coordinator
South Texas Center For Pediatric Care
05.1988 - Current
GED -
Sam Houston High School
Associate of Science - Medical Assistant Program
Southwest School of Medical Assistant