Rebecca Sloan
Adkins,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, multitasking, time management, detail-oriented and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Expert in various software programs. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Therapy Referral coordinator/Certified Clinical and Adminstative Assistant
Pediatrix-San Antonio Pediatrics Development Service
San Antonio , TX
2017.02 - Current
- Medical Assistant duties
- Working with special needs children, and NICU babies
- Currently the Therapy Referral Coordinator(6.5 years) -Therapy referrals for pediatric therapy and ABA and authorization for those services
- Insurance verification and authorization from insurance (PCP referral requests), check in, check out and scheduling
- Familiar with Leading Reach, Phreesia, NextGen, Biscom fax, Availity, most other insurance verification websites
- All Microsoft products
- Worked with hundreds of therapy agencies across Texas, for ST, OT, PT and ABA.
Office Manager/Front and Back Office Medical Assistant/Phlebotomist
Dr. Machelle Williams D.O. Family Practice
Floresville , TX
2016.07 - 2016.12
- Duties include phlebotomy.referrals, prescriptions,vitals, EMR, Updox, patient care, patient education
- Ordering supplies, some billing, payroll, deposits and overseeing the day to day of the office
Certified Nursing Assistant
Frank M Tejeda Texas State Veterans Home
Floresville , TX
2014.12 - 2016.08
- CNA - Duties include assisting residents with daily activities.
Certified Nursing Assistant
Country Care Manor Nursing and Rehabilitation
La Vernia , TX
2010.05 - 2014.09
- Assisting residents with showers, eating, rehab.
Externship
Dr. Cox's Pediatrics
2010.02 - 2010.03
- Duties included charting, height, weight, filing, patient care, patient education.
CNA - Certified Nursing Assistant
Town and Country Manor Nursing and Rehabilitation Center
Boerne , TX
2008.10 - 2009.01
- Duties includes assisting resides with daily activities, patient care, patient advocate, charting.
Education
Medca National Certified Phlebotomy -
Texas School of Phlebotomy
San Antonio, TX12.2016
Certificate of Completion in Medical Assistant -
Southern Careers Institute
12.2010
Skills
- Caregiving
- Therapy Referrals
- Front desk
- Working with people with developmental disabilities
- Triage
- Pediatrics
- Doctors office
- Insurance Verification
- Patient Care
- Phlebotomy
- Medical Terminology
- Medical Office Experience
- Insurance authorization
- Anatomy Knowledge
- Blood pressure
- ICD-10
- Vital Signs
- Family medicine
- CMA
- EMR Systems
- Medical Scheduling
- Medical Records
- Computer Skills
- Order Entry
- Phone Etiquette
- Data entry
- HIPAA
- Premature babies
- Multi-line phone systems
- Phreesia
- Patient advocacy
- Customer service
- Customer support
- Clerical Experience
- CPT Coding
- Patient education
- Clinic
- Medical administrative support
- Microsoft Word
- Microsoft Excel
- Proofreading
- Microsoft Outlook
- Microsoft Powerpoint
- Communication skills
- Research skills
- Appointment Scheduling
- Accurate Documentation
- Multi-line phone proficiency
- Caseload Management
- MS Office expertise
- Medical terminology knowledge
- Patient Scheduling
- HIPAA Regulations
- Scheduling Software
- Organizational abilities
- Database Management
- Referral tracking
- Outbound calls
- Process Implementation
- Decision-Making
- Critical Thinking
- Patient education and counseling
- Excellent Communication
- Instructional Material Development
- Professional Demeanor
- Task Prioritization
- Relationship Building
- HIPAA Guidelines
- Training and mentoring
- Records Maintenance
- Goal Setting
- Attention to Detail
- Active Listening
- Multitasking
- Patient Advocacy
- Healthcare Delivery
- Analytical Thinking
- Records Management
- Patient Care Assessment
- Effective Communication
- Team building
- Interpersonal Communication
- Health Information Systems
- Process Improvement
Certification
- Cerified clicincal and Administrative Medical Assistant, 05/2020, 01/2026
- Certified Medical Assistant, 2016, 2020
Additional Information
As the Pediatric Developmental Clinic's Therapy Referral Coordinator, I have identified and established relationships with numerous pediatric therapy agencies across Texas, thereby expanding access to quality care for our patients in need of Speech, Occupation, Physical, and ABA therapy, as well as private duty nursing.
Cross trained in many areas of our clinic; insurance verification, authorizations, front office, back office and scheduling.
Personal Information
Title: Therapy referral coordinator/Certified Clinical and Adminstative Medical Assistant
Languages
English-Fluent
Timeline
Therapy Referral coordinator/Certified Clinical and Adminstative Assistant
Pediatrix-San Antonio Pediatrics Development Service
2017.02 - Current
Office Manager/Front and Back Office Medical Assistant/Phlebotomist
Dr. Machelle Williams D.O. Family Practice
2016.07 - 2016.12
Certified Nursing Assistant
Frank M Tejeda Texas State Veterans Home
2014.12 - 2016.08
Certified Nursing Assistant
Country Care Manor Nursing and Rehabilitation
2010.05 - 2014.09
Externship
Dr. Cox's Pediatrics
2010.02 - 2010.03
CNA - Certified Nursing Assistant
Town and Country Manor Nursing and Rehabilitation Center
2008.10 - 2009.01
Medca National Certified Phlebotomy -
Texas School of Phlebotomy
Certificate of Completion in Medical Assistant -
Southern Careers Institute
- Cerified clicincal and Administrative Medical Assistant, 05/2020, 01/2026
- Certified Medical Assistant, 2016, 2020
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