Lola O'Leary
Colleyville,TX
Overview
2
2
years of professional experience
Work History
FOH Team Member
Look Cinemas
Colleyville, TX
06.2022 - 08.2024
- Make popcorn and drinks.
- Serve food to customers.
- Assisted with seating guests and purchasing tickets
- Clean theaters.
- Greeted customers and answered questions related to products and services.
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Verified that all orders were correct before serving them to customers.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
- Utilized point-of-sale system to process transactions accurately and efficiently.
- Stocked supplies such as silverware, condiments, napkins throughout the shift.
- Communicated effectively with other team members to ensure smooth operation of cinema and restaurant activities.
- Followed opening and closing procedures as outlined by management team.
- Completed daily side work tasks assigned by supervisor or manager.
- Demonstrated knowledge of menu items in order to assist customers with their selections.
Barista and Cashier
Tous Les Jours Bakery Cafe
Colleyville, TX
03.2023 - 06.2023
- Make beverages (coffee, tea, some syrups for drinks, smoothies, lemonades)
- Memorize the name and look of each bakery item sold (there were 150+)
- Make sure everything was stocked at any given time (bakery items, window items, syrups)
- Closing duties (clean the entire store, turn everything off, properly store bakery items)
- Balance register
- Help customers with any questions
Skills
- Restaurant experience
- Customer service
- Food service
- Computer literacy
- Communication skills
- Guest services
- American Sign Language
- Teamwork
- Basic barista abilities
- Creative
- Leadership
Timeline
Barista and Cashier
Tous Les Jours Bakery Cafe
03.2023 - 06.2023
FOH Team Member
Look Cinemas
06.2022 - 08.2024
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