Victoria Stinson
Ladson,SC
Summary
Dedicated stylist with a solid foundation in customer service and time management. Demonstrated adaptability and teamwork through diverse roles in fast-paced environments. Committed to enhancing client confidence and beauty through creativity and attention to detail. Prepared to contribute technical skills and a positive attitude to a salon team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
FOH Team Member
Metro Diner
Charleston, SC
04.2022 - Current
- Greeted and seated guests, managed waitlists, and created welcoming, efficient dining experiences.
- Took and entered customer orders accurately, communicated special requests to kitchen, and ensured prompt food delivery.
- Provided attentive, friendly service, addressed guest questions, and resolved issues to enhance overall satisfaction.
- Collaborated closely with kitchen and BOH staff to maintain smooth restaurant operations, especially during peak hours.
- Maintained cleanliness and organization of the dining area, host stand, and service stations.
Online Shopper
Walmart
Charleston, SC
08.2021 - 12.2022
- Accurately picked and prepared online orders for pickup and delivery, consistently meeting speed and accuracy targets.
- Collaborated with store associates and delivery drivers to achieve timely order completion.
- Handled item substitutions and customer preferences with care, following company guidelines.
- Assessed product quality to enhance customer satisfaction.
- Maintained clean, organized work environment while adhering to safety and hygiene standards.
Sales Associate/Cashier
Burlinton Coat Factory
Charleston, SC
01.2022 - 04.2022
- Delivered exceptional customer service by assisting shoppers, answering product questions, and resolving concerns promptly and professionally.
- Handled point-of-sale (POS) transactions, returns, and exchanges accurately and efficiently.
- Maintained clean, organized, and well-stocked sales floor and fitting rooms, enhancing overall shopping experience.
- Collaborated with team members to efficiently process new merchandise and manage inventory, supporting daily store presentation standards.
- Adapted to changing priorities in fast-paced retail environment, ensuring seamless operations during peak seasons and promotional events.
Receptionist (Part-time)
Great Clips
James Island, SC
05.2021 - 08.2021
- Provided front-desk support during the COVID-19 pandemic, ensuring compliance with evolving health guidelines and safety protocols.
- Managed appointment scheduling and customer flow to maintain social distancing and minimize wait times.
- Communicated clearly and empathetically with clients about new procedures, ensuring understanding of mask mandates, sanitation requirements, and occupancy limits.
- Coordinated cleaning schedules and managed PPE supplies for stylists, ensuring compliance with health guidelines and operational changes.
- Maintained a calm, welcoming environment for customers during high-stress periods, contributing to positive customer experiences.
Education
Cosmetology -
Kenneth Schuler School of Cosmetology
Goose Creek, SC02.2026
High School Diploma -
West Ashley High School
Charleston, SC06.2023
Skills
- Restaurant experience
- Guest services
- Customer service
- Appointment scheduling
- Multi-task
- Communication skills
Certification
• Licensed Cosmetologist
• Barbercide Certified
• Infection Control
• Human Trafficking Awareness
• RISE
• Shark Fin
• Redkin
• Barbercide Certified
• Infection Control
• Human Trafficking Awareness
• RISE
• Shark Fin
• Redkin
References
Available upon request
Timeline
FOH Team Member
Metro Diner
04.2022 - Current
Sales Associate/Cashier
Burlinton Coat Factory
01.2022 - 04.2022
Online Shopper
Walmart
08.2021 - 12.2022
Receptionist (Part-time)
Great Clips
05.2021 - 08.2021
Cosmetology -
Kenneth Schuler School of Cosmetology
High School Diploma -
West Ashley High School