Summary
Work History
Education
Skills
Timeline
Generic

Lola Phillips

West Memphis,AR

Summary

Dynamic Carhop Server at Sonic with a proven track record in customer service and order accuracy. Expert in food safety protocols, consistently enhancing customer satisfaction by swiftly resolving issues. Recognized for maintaining a clean and organized workspace while efficiently processing payments and managing high-volume orders.

Work History

Carhop Server

Sonic
Selmer, Tennessee
03.2024 - 08.2024
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Took customer orders accurately and efficiently using a handheld device.
  • Ensured order accuracy and completeness before delivering to customers.
  • Complied with sanitation regulations regarding safe handling of food products.
  • Processed payments for meals using cash registers or point-of-sale systems.
  • Restocked kitchen supplies by rotating food according to dates and health guidelines.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Ensured that all orders were accurate and complete before serving them to customers.
  • Assisted other team members when needed during busy times or special events.
  • Kept customer and food preparation areas clean and well-organized.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.

Education

High School Diploma -

West Memphis High School
West Memphis, AR
05-2027

Skills

  • Customer service
  • Order accuracy
  • Food safety

Timeline

Carhop Server

Sonic
03.2024 - 08.2024

High School Diploma -

West Memphis High School
Lola Phillips